Pro-Built Homes

My home was delivered in December. After multiple messages I finally got a call back a month later to deal with missing door parts, peeling paint, etc. The customer service rep apologized and said they would resolve the issue immediately. After 2 more months of the run around I find out they closed in June 2013 and I guess that means my warranty is worthless.

my home is 2 years old ,had very little problems with it, windows and doors still open and close , put together very nice , and roof is still no, would recomend pro built any time

Bought our home from Pro-Built through Mountain View Modulars in Rutland. We are very happy with our home. It performs well, looks great, and was exactly as Drew and Bob said it would be. We will send business to both companies in the future, and could not be happier. It's a shame to see the negative reviews on this board- sounds like someone had a bad experience- but I can say I have NONE of those issues in my new home. Our family is so happy.

I pray everyday their product is better than their website and will re-post when the house is completed.

I am very unhappy with the house because I had siding problems and still do and is warranted for a year and the year is not up and the contractor will do NOTHING to correct the problem for me,the garage door went down and was totally crushed and was used only for about SIX months costing me $1200.00 for a new door,black top was put down and a sink hole is there and also had problems with the plumbing for the holding tank which cost me more money on a 2,000 square foot home.What is with the homes built in New York or is it the contractor which promised me he wood oversee everything and was hardly ever there and sometimes I had to do his work.

Nice floor plan but had some flaws, clothes washer and dryer do not fit (needed to be two inches deeper) in the space designed with out the door removed. Not sure if it was builder or Pro-built but dryer vent was installed with flex (code violation, and it cost less than $20 to do it RIGHT). Doors improperly installed 3 year home with two dry rot entry doors and subfloor. Cracks every where moulding corners were not coped. The two modular halves were not leveled with each other (a ball set down carefully would roll) causing the floor to pop and break. Missing a toe kick for one of the cabinets.
We tried to call them twice (today 6-11-2012) and they would hang up on us.
We also agree with one of the other people here that the air does move right through the windows. And talking about the bathroom plumbing we have had trouble with since moving in with each toilet plugging up and when checking downstairs at the pipes they were NOT PLUMBED right. And before buying this home from someone else we did what we could to check this home out to see that it would be a good quality home.
With all that we have come across in this home can't think that but those who put it together did not have pride in their work. And that Pro-built should do a better job of screening their builders because the way this home is right now does not reflect positively on their company.

I am very unhappy with my Pro-Built home. I set out to have a very high end 4,000 sq. foot 7 modual home. My light switch plates are very cheap and crooked. The sheet rock is poor quality. The wind blows through my Anderson windows, my floors creek and rattle. When I have the team up to correct problems they pass the buck and blame others. I have contacted them many times, nothing ever is corrected and I have spent thousands fixing their shoddy work. Last week my cheap wire clothes closet hangers pulled out of the wall and fell to the floor. Now I am worried about the food pantry and butlers pantry shelves. I will never build another modular home because it is to easy for these people to get away by saying it's the fault of the window manufacturer, or your builder or the electrician or who ever. A $500,000 home should have enough electric plugs, the shower should not be hollow and how do they get away with no insulation around the expensive windows, 28 in all ? Do not make the mistake of buying a PRO-BUILT HOME.

I am an employee at ProBuilt Homes and take pride in knowing we build a quality home. I believe in our product so much so that my family and I purchased our new home from ProBuilt Homes 3-1/2 years ago. We love it!

I would say that Pro-Built builds a quality house and takes care of the problems. My house was built about 3 years ago and there were several problems that came up but the builder was great at handling any problems. He even called the service people to come to the house to take care of some of the problems and they were friendly and the work was quick and good quality. My house is only located 3 miles from the factory so this was very convenient for the builder and service people if any problems did arise. Overall I'm very satisfied with my home.

No doubt about it. We love our Pro-Built home! No problems here. Our Rep. Marge was wonderful and listened to our needs every step of the way. Company allows you to customize floor plans which we did several times. Added upgraded windows and subfloor. Every Neighbor checks out the quality of our home and can't believe how well built it is. Contractor Pa Quality Homes is the best! He goes above and beyond making the project superb!

I never make comments on any message boards, but in this instance I feel I have too. Too many people are complaining about the quality of the modular home, etc windows freezing, door hung crooked etc. The truth is modular's do not always come in perfect, but it is the responsibility of your contractor to fix these changes. I have personally been a contractor for over 25 years and out of those 25 I have worked with modulars for 22 of them. Someone on this board made a comment that I feel should be repeated. Most of the time it is not the manufacturer but the contractor. I have worked with many manufacturers and I have to truly say Pro-Built Homes is a pleasure to work with. The staff is extremely friendly and the owner, Dick Schmidt, is actually a great builder. Most factories are usually not run or owned by a builder, but this one is. Dick is a very hands on owner who makes sure the product put out is up to his standards. My company personally builds about 100 homes a year, all modular. If I can give anyone any advice it would be for you to ask your CONTRACTOR for a list of references. Go to past homes they have built and talk to the customers. If they are reluctant then most likely they do not follow up on service and do not have a good relationship with their customers. Stick with companies who offer you what we call a turnkey package. This means they will complete the whole job from start to finish (foundation, excavation, etc). There are many companies out there that will only do "drop ships". This means they will set the house and that is it. Good luck trying to get any service if something is wrong. If you are looking into buying a modular I can honestly say it is a great way to build. These houses are extremely energy efficient and more importantly a time saver. Also you should remember you as the consumer are not dealing with the factory, it is your builder. Pro-Built is a top modular company with great quality. With the right builder and the right specifications you can't go wrong with these homes. Good luck everyone.

I am a industry rep for modular homes and have found Pro Built Homes to be top quality. The owner of the company was a builder at one time and is very committed to quality and service. The materials and suppliers used are good quality and represent all the well known brands. The engineering department is perhaps the best in the industry. This small company is committed to customer satisfaction and is one of the few companies to remain strong and busy during the housing downturn. If you are thinking of a new home home you should consider the flexibility and service the ProBuilt Homes has to offer.

Our home was built in 2005 and we love it. People are generally shocked to find out it is a modular. We chose the Fairview design. We use 2 of our bedrooms for a bed and breakfast. We have had builders and architects stay with us who are impressed with the construction and design of our home. We have not had any of the problems others have mentioned. Pre-delivery, we worked with the rep to custom design many areas and they were put in the plans with no problems. We had one minor correction with our kitchen cabinetry that was taken care of by two representatives from the company. We receive many compliments from passers by and our B&B guests.

I am a builder who has worked with modular homes for over 25 years. You will always get your horror stories from customers who do not like their home for certain reasons, the reality is it is most likely not the manufacturer but the builder itself. These people who write in about the quality of the windows, doors hung wrong etc most likely had trouble with the builders themselves. The reality is there is no cheap way out of building a quality home. If you want a "cheap" home then you are not going to get quality material. Pro-Built is a modular manufacturer with customization capabilities. If you want better windows then you can get Pella, Marvin or Anderson, but you are going to have to pay for them. I don't care if it is a stick builder or not that is just how building goes. I have used about 10 manufacturers during my time and yes there are some bad manufacturers out there, but not pro-built. The owner of the company is one of the top builders in the United States and he takes his work extremely serious. They have a great service team and their turn around time is great. The moral of my opinion is do research not only on the manufacturer but the builder! Too many people do not consider the builders crudentials and this is the most important thing of all. There is a reason why some people are in business for as someone like myself, we build the right way. Some other manufacturers that I would suggest are Haven Homes and Westchester Homes ( They are just a bit more pricey).

I have had a great experience with this company. I love my new home and would recommend them to anyone.

I am an appraiser and have inspected several new Pro-Built homes. It is a good quality product at a fair price.

I have been building modular homes for well over 30 years; this company is one of the few that really takes care of their problems. Sorry to say but these two negative comments above don't make sense, I suspect they have not tried to get their problems resolved they should contact Gary Martin the service director.

MY EXPERIENCE WITH PROBUILT HAS BEEN PLEASURABLE.THE FEW SMALL ISSUES I HAD WERE HANDLED IN A TIMELY FASHION. HECK THEY EVEN SENT OUT THEIR "TOP GUNS" FROM THEIR PRODUCTION TEAM DURING MY SET. YOU COULDN'T ASK FOR A BETTER MOD.COMPANY.TOP TO BOTTOM,THEY'RE THE BEST IN THE BUSINESS

I love my ProBuilt Home! I have to disagree with the two comments previously made. I have had a wonderful experience with my home and I beleive that it is of very high quality! I would recommend buying a ProBuilt Home!

I adore this company. The most friendly people I've ever worked with, and the house is just beautiful, it looks exactly like what I'd always imagined my dream home to be!