Oakwood Homes

If only I had other choices when I purchased my Modular from Greensboro I would have NEVER bought from this particular location, promises, promises, promises, 1) If the same Manager is still there dont believe 1 word nothing and I mean NOTHING was correct with this House From the Carpet to the color of the shutters. WE specifically said NO CARPET except in 2 bedrooms when it arrived SEVEN MONTHS later than PROMISED guess what? Wall to Wall Carpet, the reason for delays and major issues, lie after lie. In 2017 we had a house fire and we lost everything, we had to stay in a hotel while raising three young grandchildren for EIGHT Months so you could imagine the excitement or in our case Heart Break and Disappointment! The main reason for going with Oakwood Homes was because we already owned the Land and my Family needed a Home to live in, I pray no one else EVER has to go through what my family and I had to. I could write a 12-page essay on the worst experience EVER for a First Time Home Owner if I had more options at the time I would have NEVER bought from them! I absolute worst thing about it was We were promised a Brand New Modular, after 8 months of living in a hotel room which again they promised to help with the hotel until our Home was ready and that never happened and the Home that should up LOOKED exactly like the one on there lot!! Which explained all the things that we demanded to be changed and after the floor guy, window guy, carpet guy etc..... Everything they said they would fix didn't get fixed because you only one year for everything to be corrected and they dragged their feet one excuse after another until finally our year was up and they legally didn't have to come out anymore so trust me when I say DO YOUR RESEARCH!! wORST EXPERIENCE OF MY LIFE!

For the past 3-4 months we've had many issues with our new home built less than 6 months ago. My husband and I have called at least 20-30 times, if not more, in effort to resolve the various issues with the home. One specific problem was the water pressure and sediment in the water. I've replaced 3 filters on our new system ( my pocket) due to the Brown water in the home.
I hired my own plumber (I had to pay a fee) who advised there is sediment getting into the well water. This occurs on a monthly basis. Their plumber came out --after 3 separate requests-- to get someone out to resolve and finally did something-readjusted the well. This did not resolve the issue. We are unable to use the water in the home. My family is unable to drink and bathe in our new home. This should not be too much to ask, I believe this would be expected when someone builds a new home.
First, why would you not call the client back for a simple follow up, to make sure all is well. Especially since the family has no running water in the home.
Secondly, why does the client still have this issue after all this time
Thirdly, hire the proper party and have them diagnose and resolve ASAP.
It is extremely frustrating to be placed in a never ending cycle. I do not take pleasure in living in this new home by Oakwood. Not just because of all the issues in the home itself, but, the lack of empathy and drive to resolve a homeowners issue. I filed a BBB and Consumer Affairs complaint. To this date, they are still "working to resolve" the issue

Found our dream home, with Oakwood back in 2014. LOVED the modular. found land. Put $500 down on it. ( was told that's all we had to put down). 2 weeks later, get a call, asking us NOT to file our tax return until THEY look at it, as they might be able to finagle a better deal ( I am NOT going to prison for you, or anyone else!... hands off the tax return! ). The guy they hooked us up with for mortgage. JOKE! Tried several times to get in touch with him. Salesperson at Oakwood got mad, said we need to call THEM for any info, to leave that guy alone, now! WHAT??? If he is going to be our mortgage contact, we want to speak to HIM, not some two bit salesperson!! THEN, are informed we need to pay another $500 before they will even START construction on our house!!! that was NOT the agreement! took us 2 months to get our initial $$ back. will NEVER deal with them again!

i bought my home in 1998, a 16x72 2 bedroom 2 bath, and have had not one problem with our home since,. i really mean that, not one problem. The floors are as sturdy as the day we got it, and the outside has held up very well. as far as im concerned the quality is superb,,

I wouldn't give oakwood homes one star.I purchased my brand new home in 2001.It has been the biggest mistake of my life,A nightmare!I've had several water damage claims all Because they installed cheap pipes.I heard that they had a recall on those cheap pipes that was busting and destroyed my floors.I don't know if this to be true,but if anyone could share some light on my situation I would appreciate it.

Honestly, at this point I'd give them a -5 stars if I could! We purchased our home in November of 1999 (was informed by the salesman it was only available as shown on the lot model - lie #1 in my opinion). First piece of property we found Oakwood's installer recommended against. So we went with the second piece we found (love the land, BTW). Informed Oakwood that the land was ready for the house in February/March 2000 and it took until May 2000 for them to deliver and set up the house. When we did the walk-thru I pointed out things that needed fixed (cut up flooring, glass and a few other minor things that I could see). Come to find out the flooring in the master bath wasn't the "factory" installed supposedly (yet our house was supposedly new) so a different flooring was laid (crappy job on it as it is coming up!). In September 2000, our HVAC quit working, called and had a fight as they said it was out of warranty (umm, had possession of the house from May 2000 to September 2000 and first time we need heat it doesn't work -- I don't think so, fix it at no charge, they did but weren't happy about it). Oh, and when the AC guys came to install the AC they said the thermostat was wired wrong! Right now the overhead light in the master bath doesn't work -- can't figure out why. The overhead light in my oldest son's bedroom doesn't work -- again can't figure out why. Recently discovered we've had a long term leak in the pipes leading into the hot water tank (slow drip from what our plumber can tell) which caused the floor to collapse! Oh, and since it is a long term leak insurance won't help to repair the damage). Today I found out that where the phone line wiring is there is a ton of water -- two of our jacks quit working -- due to water damage corroding the lines! Oh, and we also had issues with our roof, had it replaced last summer. The roofer asked me who had previously repaired it. No one -- it came that way. Mismatched shingles, crappy shingles installation -- no wonder the first decent wind/hail storm we got destroyed the roof! My opinion stay far far far away from Oakwood Homes!

My Oakwood home is a 1997 and I can not find interior doors having difficulty finding other parts. The vinyl around the windows have cracked and coming apart. I would not buy another Oakwood home

i bought a new home in 2000 my roof has a factory defect and they went bankrupt and vanderbuilt bought out my loan and now wont stand by my warrenty on roof which i reported was defective in 2009 when my home owners policy told me it was defective they said my warenty was not bought with loan now i am stuck paying for a home with leaking roof and disabled and cant afford to fix it and pay for my home i feel oakwood did me wrong

I have a 1997 model 418. It seems there is a constant problem. Substandard material.I currently have a water leak at the underbelly.I have removed some of the insulation to track down the source of the problem.Can't find it I would love to have diagram or blueprint showing the fresh water lines. I hate to remove all the insulation underneath to find the problem,and even more the cost of materials, contractor to replace it. Would anyone know where to find this information?? The local manager of freedoms homes(a divison of oakwood) Rocky Mills, I went to him for help I thought being a manager and employed with oakwood for 10+ years He would know!I thought he was kidding! he went into his office slammed his door shut. I was totally shocked, he refused to talk to me, I called the home office to complain of his actions and a Mr. Stanley was to return my call, never heard a word!! I would conclude he condoned this very rude UNprofessional behavior. Does anyone have a suggestion that I might find and fix this problem??

I would not giving them one star rating cause they tell you one thing and do another.My underpinning was did right and I tried to get thing done with no sucesss from my point of view.The people they got to do thing around my home was a little bit unheard of,they know that their workmanship is bad and they just put there homes togather so fast and don't check behide thamself to make their home stand out from the homes.I wish I went somewhere else and got my home.they charge a lot for their home and they don't stand up to what they are asking for.I just got my home in 2010 and it not what you hope it to be.I had one problem after another and it hard to get someone to take care of those problem.I got a package deal and they didn't do anything to the land,they just put the home on the lot and forgot it.I have to wave to the home when it rain I have a hard time coming in the front door and have to go through the back door,now both doorway you have to wave to get inside the home with water standing around the home evening under the home and I know that not good it only going to make thing bad down the road.My well ins't what it surpose to be so many feets deep and it only 145 deep and that not cooled.If need help please don't buy a home from them if you want a lot of problem and can't get them taking care of now or down the road.

I BOUGHT MY HOME IN PANAMA CITY, FL IN 1997.
I WAS VERY PLEASED WITH MY MOBILE HOME UNTIL RECENTLY.
MY VINYL COVERD WALL BOARD IS COMMING APART ON THE OUTSIDE WALLS. ALL YOU HAVE TO DO IS TOUCH IT AND YOU LEAVE A WHOLE WHERE THE DRYWALL IS SEPERATING FROM THE VINYL AND CRUMBLING INSIDE THE WALLS. I REALLY NEED TO FIND A DEALER OR SUPPLY COMPANY TO BUY REPLACEMENT WALL BOARD AND I CAN NOT FIND ANY. IF ANYONE KNOWS WHERE I CAN PURCHASE SOME PLEASE LET ME KNOW. ALSO THE SHINGLE ROOF LOOKS LIKE IT IS AT LEAST 50 YEARS OLD. I REALLY NEED SOME HELP WITH FINDING PARTS THAT ARE UNAVAILABLE

i bought oakwood home in 1998 biggest mistake very poor craftsmanship floors bowed insulation staying wet because of condensation wish i never seen this piece of junk

I Love to Have a home from Oakwood homes. But" I have to have a good job! to mantain my home. Mrs. Vicky is a nice person to talk to and get your home started up. Hello! Mrs. Vicky Ayers I am still Looking for a more paying city job now to meet your interest in geting the home I orderd from you. this is my retired home I wood Like to have. It;s a dream I always wanted. Thank You! for your perfessoneliz work, in helping me. Rick!

we bought our home in 2008 and our salesman was great.that was about the best part of the whole experience.from the "construction manager"telling us we didn't need french or other types of drains in our yard "now we standing water everytime it rains" to the rush job HIS cronies did on our house.from the front of the house being uneven along the joining seam to the molding coming apart at the joints.i think it's a shame that after all the money spent it will still cost another 10 grand to get the drainage right in the yard and property.i would buy another modular however we would hire our own contractors and it would be another brand sorry Warren Buffet.

we purchased our home 8 years ago. we had so much trouble. first we had to call corp office to get anything done. then when they did it, it was done badly. the doors all hang wrong. the front door is so off I have had to minipulate it to shut and lock. the heating and cooling unit had to be work on a few times, luckily it was under warrenty by manufatuer. the kitchen counters set leaning inward tword the wall. everything rolls back if you set something that moves. the floors and not even. It's a piece of crap. plus when they deliverd it, they left it uncovered in half exposed to the elements and it rained. I am still trying to get something done about the doors.

I could not get anyone to honor the warranties on the house on products inside of the house.

I have been very stressed since we bought our home in 1993. If I had it to do over again I would not have done it. The quality of workmanship is sad. I have had one trouble after another. I only wish Oakwood would follow up and do some justice for the people that has had trouble. I am tired of worrying and being stressed about what will break next.

I would not even give 1 star but that was the lowest option. I am very unsatified with my mobile home. I purchased my home in 2000 and little did I know that the rafters are rotted from where the pitched roof over front door (no drip strips were put down in that area)caused the rain to run down to side and leaked into rafters. Little did we know that it had been leaking for a long time and by then Vanderbilt had purchased the mortage. I tried to claim this on my insurance but they do not cover manufacturer defalt!!! It has been 8 years since purchase and my roof still leaks and rafters are still rotted. Do you think anyone would own up to this problem? of course not!!!! You would think that someone would fix it considering the roof has a 10 year warranty. Do not buy a Oakwood home- their homes do not hold they quality that they should.