Franklin Homes

All Homes have issues, but you wont find any better than a Franklin. Alot of times issues are realated more to setup crews and dealers verses the Manufacturer. The quality of material and workmanship is not found in others as much as the Franklin. I know because I have researched Manufactured hausing for many years.

3 years later and the Franklin Home I purchased from Florida Modular is still not completed. Never again will I buy a home from Franklin. House is a rip off for the quality and service paided for.

i USED TO THINK ALOT ABOUT THEIR HOMES, BUT I THINK SINCE JERRY JAMES SOLD IT OUT, THE QUALITY HAS GONE DOWN. THEY WONT SERVICE THE HOMES. ONE DEALER IN ILLINOIS TOLD ME THEY DROPPED THEM BECAUSE OF THIS ISSUE. STILL THOUGH AS FAR AS LOOKS GO, THEY ARE STILL THE PRETTIEST ONES YOU CAN BUY.

Our house was delivered December 2016. Worst thing we've ever purchased. Wish we never purchased from Franklin Homes. From the moment it was delivered, nothing but problems....here are just a few of the major problems, too many to list them all. Somehow water got into the gas furnace, that needed to be replaced, Franklin took their time doing that. Then there wasn't a ventilation vent on the roof for ventilation from the furnace ( no heat in the house in the winter). Patio never did lock even though Franklin said they fixed it, the AC unit went out after 1 year, we had to pay out of pocket to fix that, Franklin never reimbursed us. The tub faucet in the master bathroom flew off, flooding the master bath and bedroom. Two major leaks in the roof, Franklin fixed one after numerous calls to them. The second one is on us because the 1year warranty expires!! In my opinion Franklin does not back their product, they don't want to travel to fix these homes but they certainly took our money. Extremely disgusted , would NEVER recommend Franklin homes to anyone .

Had I read these reviews before I purchased my home I would have moved on to a different manufacturer. I have had my home set up for 45 days, when we ordered the home we ordered a larger counter top on the island. The island was built with the wrong size top and 45 days later we are still getting the run around. I'am guessing that no one from Franklin Homes reads these complaints or they would solve these problems. I have not even started on the walk thru at this time.

I've been reviewing everything on these Reviews. From my past 30 years of experience You have a set up / retailer issue ! Not knowing all of the facts, but I'm on the La Manufactured Housing commission. My suggestion is file the complaint With your state, have a inspection done To determine who is at fault and responsible for the issues. Unfortunately all of you have been Dealing with these issues.

To whom it may concern about Franklin home in 1995 it was a very nice home until Harricane Harvey flood of my home so I decided to remodel when I pulled the sheet rock off the walls I found the worst quality of work and craftsmanship I've always talked highly of Franklin home until I found the things that cover I was disappointed define you spend this kind of money on a quality home and there are no better than the other ones it's amazing what you can cover up so nobody can see until you have to remodel and the truth comes out

I would give a -100 if it allowed. WORST service department of any business I have ever encountered. House has been on our land for 3 months and we still cannot live in it. Every week the service department is "on their way this week". They haven't made it yet. Guess they are waiting for warranty to expire so they will no longer be responsible. We have a 2017 modular the currently looks like a 10 year old used home. If no service this week our next move will have to be a legal recourse. What a shame, it was a beautiful home. I WOULD NEVER refer anyone to Franklin Homes after this experience!

These people do not stand behind their product! I've been trying to some issues corrected for over two years, they will lie to you and put you off and then tell you your home is no longer covered under warranty ( even though it says it is a TEN year warranty)! Sorry customer service!

Purchased Frankin Rockwood home in 1995. Still has original cabinet and carpet. Appliances held up well. Recently we upgraded windows and central unit after 21 years.

These people don't stand behind their product. Been getting the run around for two years, have a list of things they said would be fixed, service man came out last week with one item on work order to fix ! So far no response from customer service! Could say a lot more, but to keep it simple, poor service describes it best!

They don't offer any thing less than a one star. that's good, because I would give a -100. Piece of junk and they do nothing. My unit is 4 years old , had problems since day one. there paper work says 10 year warrenty on struct. damage, mine is rotten,and they do nothing. Don't buy. Come look at mine.

We ordered a Franklin home from Pratt Homes in September 2011. The home was built, installed and completely finished and we moved in by January, 2012.. We compiled our "30 day list" of faults and defects, all minor stuff btw, and every item on the list was fully addressed and completed to our satisfaction. As with any major project of this magnitude, there were glitches along the way, but nothing of major importance.. We are entering our fifth year of ownership and the only issues we've had were not of Franklins doings.. The GE side-by-side refrigerator failed and was replaced under the GE warranty. The arc fault Eaton electrical breakers were replaced at no charge by Eaton Corp. with units that are RF resistant. The only reason I do not give Franklin Homes a 5 star rating on our home is because of their choice of plumbing fixture brand.. After our 3rd year of ownership the single lever Huntington Brass shower faucet's water flow developed a pulsing motion. A cartridge replacement didn't solve the problem.. The complete faucet assembly had to be replaced. We are totally pleased with our Franklin Home and highly recommend to anyone considering a modular home to put Franklin Homes high on the list.

We ordered a Franklin home from Pratt Homes in September 2011. The home was built, installed and completely finished and we moved in by January, 2012.. We compiled our "30 day list" of faults and defects, all minor stuff btw, and every item on the list was fully addressed and completed to our satisfaction. As with any major project of this magnitude, there were glitches along the way, but nothing of major importance.. We are entering our fifth year of ownership and the only issues we've had were not of Franklins doings.. The GE side-by-side refrigerator failed and was replaced under the GE warranty. The arc fault Eaton electrical breakers were replaced at no charge by Eaton Corp. with units that are RF resistant. The only reason I do not give Franklin Homes a 5 star rating on our home is because of their choice of plumbing fixture brand.. After our 3rd year of ownership the single lever Huntington Brass shower faucet's water flow developed a pulsing motion. A cartridge replacement didn't solve the problem.. The complete faucet assembly had to be replaced. We are totally pleased with our Franklin Home and highly recommend to anyone considering a modular home to put Franklin Homes high on the list.

You don't have enough paper for me to tell you about franklin homes. I had a little boy 15 years old we found with a very rare cancer. we had him in new york for 2 years until they got over 1 and a half million dollars and told us they could not do any thing else. We took him to texas for 6 months where they took 480 tumas out of his stomack and just got 80% of them. We didn't have much time. While we were in texas our house burn,we wanted to bring our baby home,we bought afranklin home, huge mistake.Paid for in advance another huge mistake,dont ever do this. My house came in the wrong color,wrong shutters,wrong cabnets, wrong cook top, no patio doors no whroolpool tub, no steps to get in the house, did not hang any of the outside lights, two gablesmissing on front of house ,3 dog houses missing on front,floor coming up in living room, this house is 4 years old ,now the back door would not close , iremoved it to find the siding had been put on around the door wrong and the floor igone,my studs ore gone ,the rat seal is gone and themain beam under the house is gone, In the paper work it says we have a 10 year warranty on the structial of thehome, the beam should be under warranty, They want cover any of it .I would not have accepted the home ,but we wanted to bring our baby home before he passed away. He passed away 1 week after seeing his new bedroom. Please,Please,Please,come to Braxton Ms. and look and talk to me about Franklin homes. calls about this home are welcome. Im sorry about the spelling and typing ,you can tell I don't belong in the office. Im in construction so I know good quality.

My husband and I purchased a Franklin home in January. The home seem to be built well( the structure part). There are some issues I have with the inside of this home. First off the interior paint in terrible it's a flat paint and my walls already need to be repainted. I haven't been in the house but for three to four months. The house by the way still isn't finished!! I would have spent extra money to have better paint. If there is one little spot in the wall you can not clean it. The paint wipes away or leaves a bigger spot. My second complaint is I upgraded to a farmhouse sink its plastic. I again would have spent more money to have a porcelain sink. I upgraded my floors as well I'm having trouble with the threshold the floors are coming apart where the seams are. My husband and I thought long and hard about buying a modular home and I thought this would be a better choice than building. I feel as though we made a huge mistake. Check with your local contractors before you decide. I am really disappointed in the interior quality especially since I upgraded my cabinets, floors, sink, hardy plank. I also sent a email with this info to the company and haven't heard anything back.

Year 2012 (new, 1 yr war.) 13 Months later walls / windows / doors still leaking Extremely Extremely Extremely poor metal (breaking)(screws) work at roof flashing down to windows. Butter dishes to this day on window seals - have video's of leaking and submitted to engineering. If I was able to pick a negative rating, it would be -5

Lovely Layout Beautiful Furnishings All Around Quality Built Construction Looks To Be Worth Every Penny

Service after sale is terrible. We got our home middle of October and two months later still not finished. There is exposed wood on the exterior (that is not treated)that had been getting rained on for two months. We were told someone would be here to finish the work the week after thanksgiving and nobody showed up. We are feed up. Don't buy one if you live in arkansas because it's hard to get someone to fix your house when there in Alabama.

Their website is outdated and nonfunctioning. They reveal floor plans only and sometimes interior photos of staged homes that seemed to be designed years ago - is 2014, they really need to update interior options and photos/videos. Exterior views of homes are few and far between. Going to a dealer's website is just as bad because one is lead back to the Franklin Home website! Smh Is frustrating and sad because I think they're missing out on potentials clients ...such as myself.

My wife and I purchased a Franklin Home (based out of Russellville, Alabama) from Rocky Bayou Homes (located in Mountain View, Arkansas) back in October of 2012. We moved in, in January 2013.

First I want to say we love the home, it seems well built, and dealing with Rocky Bayou Homes during the set up was a good experience.

Unfortunately over the last several months things have changed. We were told to compile a list of issues we have with the home and wait 30 days after we moved in to submit them. I emailed Rocky Bayou Homes a list in February, and it was sent on to Franklin Homes. The list contained issues such as: two of the three showers have no hot water, floors bouncing in some places, floors creaking in different places, the shower door in the master bath is reversed and will not open fully because it hits the toilet, and two holes in the fireplace masonry just to name some. In March we received a form in the mail that needed to be filled out and sent back to Franklin, listing all of our issues. This was done in early March and as of today May 17, 2013 we have not heard a word from Franklin Homes.

Another issue we are having is back in February we contracted a local builder to add a front porch and an attached two car garage. My builder contacted Rocky Bayou Homes to find out the manufacture of the windows, shudders and siding so they would match our existing home exactly.

Rocky Bayou Homes insisted on ordering the siding, windows, and shudders. The front porch was complete and the garage was complete sitting waiting on the windows, and siding. My contractor picked up the windows, in Mountain View (some 60 miles away), paid for them, only to find out when he was installing them that the windows were the wrong size. To save time he ate the price of the windows and ordered the right size from a local building supply. They were delivered in two weeks, while we were still waiting on the siding.

The siding finally arrived in April. My contractor had to pick it up in Mountain View, again he paid for it and once again, when he opened the box he discovered it was the right color but the wrong style. As it turned out the siding on our home is 4 inch double lap, and the siding Rocky Bayou ordered was 4 ½ inch double lap. Now this may not seem like much but a half inch difference will stick out like a sore thumb.

We immediately contacted Rocky Bayou Homes and for the past six weeks we have been going back and forth over getting the right siding for our addition. The explanation we got was the 4 ½ siding was the type of siding used on our model 98% of the time. Which does not help. To date I have 4 boxes of siding sitting in my garage, my builder can not finish the job and can not get his money. I offered to return the siding to Rocky Bayou Homes, and get my builders $650.00 back, then order the siding myself, but I am getting no response.

At this point we have no leverage to get satisfaction on the issues that remain on our new home or on the siding issue. At this time I would not recommend Rocky Bayou Homes in Mountain View, Arkansas, or Franklin Homes in Russellville, Alabama.

I will update this review each month until we are completely satisfied with Rocky Bayou Homes and Franklin Homes.

If you have any questions, please feel free to contact me: .

Bo Sonntag

I came to purchase a Franklin home and wound up selling them! This home is awesome! The quality is the best! I love selling this home.

The house seems to be structurally strong, but certain features seem "trailer cheap." Worst, the dealer basically rips people off, especially the young, poor, and vulnerable. The setup underneath the house was poor--sewer lines not sealed, cheap ties to hold up ties, crossover duct on the ground & likely ruptured on setup, poor concrete work on attached carport, rained on house (twice) before metal roof & inside had to be stripped of wall board & carpet to rid mold. Remember who you're buying from!!!

Ive researched manufactured housing for years . Many homes are built the same in as far as the parts that you dont see, but none come close to the Franklin for the insude finsh work or , ( The part that you do see.) They are the most beautiful homes around, whether it be manufactured or sitebuilt. Not only as for looks but by far Franklin's quality really stands out. They simply can't be beat. Ive owned a home by Franklin for many years and plan to continue to as I will be most likely buying another one soon.

Very nice homes.

Relocating to back to Ms. we began to research options for manufactured housing. Looked "closely" at Franklin. Have not been sorry we went with them. Our home is great. Almost soundproof in a thunderstorm. Naturally, upon settling in we had the usual small details that needed attention. Our customer service was great, prompt, personnel were attentive, all in all it was a good experience. Have to throw in a shout also for our dealer, Heritage Homes of Canton, MS. Experience for me has been better than a site built home. We ran the range of 250,000+ in our site built homes. For the money you cannot ask for a better buy.

I have a franklin home and abousoultly love it. I have been in several other mobile homes and none of them look as good as mine. I highly recommend.

I happen to like my franklin home. Its very comfortable. The design could have been better. I have a developers series which does not have a backdoor. It has a front and side door. Its still a great home. It holds temperature well which saves on heating/cooling cost. Overall, the home is good