Discovery Custom Homes

I've had my Palm Harbor home since 2006 and have not experienced any major issues. So I would have to say I am very happy with my home. My Home is Hazwell, which they no longer make. I also had a Buckeye Pam harbor home in Conway, SC and again not any big issues. All the kinks were worked out at the beginning and everything else, pretty much fell into place.

I purchased the Wilmington model in 2003 and from day one I was regretting dealing with this company. I encountered cost that were not explained to me from the beginning such as having to pay to have electric run to the garage that I had with the home and having electric run in the basement. I have had so many little things go wrong just from cheap,cheap,cheap items installed when I got the home. Little things like the sliding drawer holder for the rails breaking because they were so cheap. I had to replace almost every one in my home. Second, developed a short in the electric and had to have an electrician diagnose and fix the problem which ended up being the cheapest electrical outlets you could get and just removing them, they would crumble in your hands. Third, the sinks bowls have been replaced because they were the cheapest stainless you could get. Plastic runs through the middle over the bottom and this cracked resulting in leaks. Replaced all three bowls.If it weren't for my flat out refusal to not have it I would have ended up with carpet in my master bath instead of tile and speaking of tile I have had to replace numerous tiles and regrout an my home is not even 5 years old. Had to have the flashing around the chimney replaced because, even though it was to code it was cheaply done,once again and resulted in leaking roof that had to be repaired.This was not covered under the warranty either. Also since I am on the chimney I was not told that my nice looking chimney was only that. It is a decorative chimney and can't be used. Sure wish I would have known that before hand.Had to already replace the fridge and my sliding door at the dining room is warped and the screen does not slide easy.In hindsight I think I would have better luck with a stick built home.If you are interested in one of these homes I would seriously consider another manufacture because you will end up with more than you bargained for.

I had a Discovery Home built in 2005. I have since had a second modular home built by another company, so I believe I am pretty familiar with modular home construction.

While I would build another modular home, I sure wouldn't build a Discovery. I could give you all the details, but let's just sum it up in three important areas:

1) Although one of the benefits of modular construction is speedy build schedules, repeated delays by Discovery resulted in the house arriving 2 full months later than promised.

2) Calls to the plant to try to keep production on target were either not returned, or involved them blaming "corporate" for everything. No accountability, no sense of urgency, no desire to "do the right thing". I got the distinct impression that this was pretty typical of the way they do business.

3) The house was shipped with ceramic tile installed. Apparently, they did not install them correctly at the plant- the tile started "popping up" in every room after about 8 months. Calls to the plant resulted in nothing but a runaround, and a denial of warranty without every seeing the house and the problem! Again- no accountability, no desire to "do the right thing" and I am left with an expensive re-tile job that should be covered under warranty.

Oh, by the way- the house was supposed to be shipped without insulation under the floor, but arrived with insulation, the microwave stopped working before the construction was even finished, and the hinges for all doors were not appropriate for the region and immediately began rusting. Very shoddy.

Would I build another Discovery Custom home? No way, and I sure wouldn't recommend that you do, either.