Commodore Homes of Indiana

I feel like I can give you a laundry list of problems with Commodore Homes and their dealers. They are listed below:

#1) After all the horror stories about commodore homes and other manufacturers I decided to buy a home that was a "LOT" Model that way I can see what im actually getting. Only problem is I was told one year MFG warranty and 10 year Structural warranty. Thats not the case when you buy a lot model the warranty was running from the day it was set up on the DEALERS lot.
#2) My dealer made multiple guarantees to me. Including fixing all cracks in the home AFTER the first heating and cooling season. I guess you can promise the world when you are going to close your doors a month after the sale. My dealer Olympian homes closed up shop 4 weeks after completing my home.
#3) Warranty offered by Commodore is for all intensive purposes worthless. After the 1 year warranty, the ten year warranty only covers major structural. Components. So when my roof is bad after 4 years And they used a 30 year shingle, but its because the shingles were not put on correctly (according to 3 different contractors) they tell you to screw off and you are not covered.

In short if you are going to buy Commodore Homes BEWARE my home showed up and had electrical issues that never were fixed but I quit calling them because they couldnt solve it. The home looked good, but has had underlying issues of bad quality ever since.

This latest roof situation is going to cost $6,000 for the roof and $2,000 worth of interior drywall damage due to the poor quality of shingles and incorrect installation.
IF YOU VALUE YOUR MONEY DO NOT BUY FROM COMMODORE HOMES. YOU WILL NEVER GET YOUR INVESTMENT OUT OF IT. EVER!

We purchased our Commodore home in 2009 and moved in, in 2010. This was to be our retirement home. Worst mistake of our lives. We have had nothing but problems and no satisfaction from company. Wrote company twice and had no reply. Where to start....first we had electrical problems in kitchen. No lights dealers men came out they thought they fixed it but had lights in kitchen but not master bedroom. They came out again , was the opposite. Finally we requested an electrician they had to put another breaker. We had a cabinet door just fall off. The trim on kitchen island fall off. No caulking around windows or back splash. Back door and front doors leaked. They replaced back door, but only window in front door, which has now slipped down and we will have to replace. Windows do not seal good so always moisture inside. Bathroom mirrors have x's on them from tape(I guess from shipping house) floors creak. Carpets thru out house felt like there was stuff under it. Repairman from Commodore came out and said it was like a recycled backing. We were not told we were getting recycled carpet. There can not be any insulation in walls. You can be outside and hear someone inside close a cabinet. It is always cold in winter. We were blind sided in purchasing this home they tell you how good every thing is but they use the cheapest material and try to make it look upscale. We would never go this route in purchasing a home again and have contacted many others who have and they were all disappointed.

Our problems started the week we moved into our commodore home in june of 2013. The kitchen/ dinning room and hallway lino was cut, scratched, scraped and had what we thought was screw pops, turned out to be dirt. We had cracks throughout the house, at every corner and where the walls met the ceiling. There was a 3/4 inch cracked in the dinning room by partial wall. We were told to expect some, but even the dealers couldn`t believe what was happening to our house. Dealer fixed. Also at the dealers cost, they put up crown molding after I caulked in the living room/ dinning room and hallway. We also had swelling on 3 of the 4 island counter tops. We had 2 different types of caulking in the master bath, clear and white. I had to remove all and replace with paintable clear. We also had screw pops throughout the house. Our dealer dealt with that issue too. We had ceiling cracks, thin dry wall in kitchen and hallway, corner strips showed through, dealer fixed both those issue. Back splashes in kitchen, none were caulked I caulked with clear caulk. Appliances I`m sure are rejects from GE. All had to be serviced and refrigerator still moos like a cow. We will replace it soon. There were many more issues documented and pictures sent but the worst was after we all went through a very rough winter, we found out commodore homes does not insulate, sliding glass doors, entry doors and windows. I was told they either caulk or use a gasketing system and both are invisible when you remove the trim. I`ll say they were invisible, when the dealer removed the trim all you could see was the very cold out doors, AND what he called a draft was the wind blowing into our house. Throughout the winter we never woke up to a warm house, not even when we installed insulated curtains, and bought a faux fireplace heater. Our gas and electric bills were outrageous the whole first year. Our dealer came and between him, my husband and I we insulated all doors and windows, again at the dealers cost. This was our retirement home and because we sunk all our money into this money pit it will take time to finish the house and make it a home. No thanks to commodore homes. goto yelp.

I now own a 1998 3 brm, 2 bath manufacture home. A couple weeks ago, I come home to the strong odor of mold. I had noticed a crease in the drywall so I decided to open the drywall to find that the insulation has black mold. Each day, because the smell would not go away, all 72 ft of the home insulation mold, the drywall damp. They used to different types of wood and left 1/4 to 1/2 inch gaps. Whats really bad is they never put the back wood behind the siding at the peak. There are big gaps which they didn't even bother to cover and just put up the siding. Of course, I emailed Commodore and have not heard back. Even call the manufacture to have this guy pretend to take down information and has not called back. I have been told that Commodore is notorious about using scrape wood even on the roof. It my loan goes thru to get a new roof, and when it is cleaned off and there is a mess up there, believe me I will be getting the local news stations involved. They advertise good quality homes, but they sure don't back up their word. So, people who buy manufacture homes from this company, open up a wall or two before buying so that you are not dealing with what I am going thru. Oh, all 4 sides have mold inside the walls.

Our home was set the last Thursday in June this year and we can not live in it yet and here it is the middle of August. (9 weeks yesterday). The dealer will not send a complete crew to work on it, he only sends one man and not consistently. He only send him when we call. When the movers moved it in they did major damage on the underneath side, broken water pipe, so we can not run water inside our house, three floor joices are broken and not fixed, and we have no electricity in the master bedroom due to crushing some electrical connections under the home waiting to be fixed. Our siding is still waiting to be completed as well as they have put two different color of shingles on the house. The man working is doing a great job but he can only due so much. The dealer lied to use from the start and told us we would be ready to move in two weeks after setting the house! We have not received our air conditioner yet as well as our steps to the house. They were to put in a gas line for my range and put in a sliding glass door which again has not been done! We are not happy with the service we are receiving! As far as the house itself I am sure once we are in it we will be able to write Positive review !

Commodore homes of Indiana is good they build a great house and the issues we did have they took every action to get it fixed, North Valley Homes of Mandan Leaves little to be desired, the lady that helped us pick out and design our home was as Nice as can be until we got the home then she was a complete pain in the ass and made us regret our decision of Purchasing from them, Love the Commodore home just not the Dealer after dealing with them we will go to somewhere else next time for sure.

We got our home almost a year ago....ever since then, haven't heard a thing from them about the issues we have sent to them and our dealer....our dealer says it's the factory's issue, and can't seem to get you to answer them or do anything about it....who am I to believe?
We like the layout of our home very much...however, the doors don't close completely, the tile back splash is crooked, the cabinet door hardware was put in and cracked the cabinet wood, came with crown molding after we specifically asked for no crown molding, chip in the shower finish, carpet has a stain and there is something under the carpet that sticks up, and well....etc, etc, etc. I could go on but I will stop there.

We were excited about having the ability to have a brand new home, but if we knew it was going to be like this, we may have chosen a different route.

We bought our home in '97 using a dealer from the Rockford area. We were VERY PLEASED with Commodore homes. They fixed some damage done during transport and did it neat and fixed everything properly. The dealer is the key to these homes, ours was not nearly as prepared as he made himself seem and his errors cost us several weeks of waiting for our home to be finished so we could move in. Our beautiful new home stood in our driveway for several weeks thanks to our crappy dealer. I would give Commodore homes a thumbs up-the only reason I did not give them 5 stars was some minor dissappointments such as cheap faucets-I had to change almost every faucet in the home within 5 years. Make sure you do EXTENSIVE research on the dealer you are planning to use! By the way-The dealer I was very unhappy with is not associated with Commodore homes anymore according to the dealer finder on the Commodore Website.

The siding,floors were warped.The marriage wall was off and floor has always had a "hump". Carpet (their best grade)was shot within 15months, vinyl floor tore easily from dog running,not digging, just running,all GE Appliances quit.Frig at 6mon (fix 5X)stove 3X, Dishwasher2X and replaced disposal at 4months. To get them to stand behind an $82K house has been impossible. After 6yrs, ALL locks have broken,3 doors won't shut(bathrooms&m.bedrm)and so far 4 shorts in electrical system. For a single mom this has been the house from HELL! When it arrived an employee had written (perm. marker)"Commodore Sucks", it has bled thru four diff.paints.That is ok seeing how all the drywall tape on ceiling has shown thru to the point of REDOING EVERY ceiling.The studs in the walls 2x3.4" clothes rods pulled the studs apart!Bookcase in hall,shelves collapsed when 3/4 full.Both showers the handles have shredded, no main water shut off, this house is on full walk out basement, on 18AC,to be our dream home to raise kids.lol LAMO!!!! Work,$$$$$ and excuses from Comadore. The retailer "left" and I am stuck with CRAP. If I had to do this all over again NO WAY would I choose Commodore! I really liked their designs and models,3years to find the "perfect" home only to have me near bankrupt from repairs.I just wish they would stand behind their homes instead of making excuses.My kids are embarrassed to live in our home because the siding has blowen off 3X and had to be replace to "try & match", and OSB on floors? Really????? warp city in kitchen and bathrooms.Love the design (Entertainer);the same design every other company has,just was smoked screened by "arches and tile". Hated to say I was wrong about a company like this but I WAS!!!! I will never be able to get my investment out of it now.

Response from Glen Alessandri at Commodore Homes
If we have identified the correct home in our records, this home was purchased in 2004. Our records indicate that all service requests we received were repaired to the customer's satisfaction. The last communication that Commodore Homes received from the customer was a service request in 2006. In an effort to have a satisfied customer, Commodore completed this request in 2006 even though the home was no longer under warranty. It is unfortunate that this home owner has had a less than desirable experience that included a dealer closing his business.

In the spring of 1990 my fiance and I ordered a modular home 28x80, 4 bedroom, 3 bath, fireplace, jet tub etc.. The dealership (no longer in business) screwed up so much of what we ordered it wasn't funny. I called directly down to Commodore and they sent 2 gentlemen up here to correct what they could. The repairmen were fantastic, prompt, polite, very hard working fast and efficient. these guys had to put in 2 cupboards, replace the carpeting (wrong color) in the family room and replace all of the linoleum in the kitchen and mud room because of the dealer NOT doing room sizes accurately, They also put a second skylight in our kitchen (cathedral) ceilings, another carpet in one of the bedrooms, and a few other minor things. NOW 20 years later, we have put in wood floors in the kitchen replaced the counter tops, etc..... put new roof on about 4 years ago, HOWEVER, to us this was all due to normal wear and tear, tons of kids stayed here, at one time had 13 of us here at one time, the roof was because we put so many xmas decorations on the roof. To this day, our siding looks great compared to new and newer homes that are all buckling. About the only issues we have to this day is that it did not have the triangle roof above the entrance, and the double pane windows with argon need to be replaced. All in all, we still love our home, the layout and most of all the service the COMPANY gave us. We are retiring and now want to put it on a basement, so if anyone knows how we could get the floorplans for this I would appreciate it. Again, the dealership sucked, but the company was great!

I PURCHASED A COMMODORE HOME IN JUNE. I HAVE BEEN IN THE INDUSTRY FOR 10 YEARS.THE QUALITY AND SPECIAL ATTENTION I GOT FROM SALES AND FOLKS AT THE PLANT LEVEL WAS UNBELEIVABLE.THE QUALITY AND CRAFTSMANSHIP IN MY HOME IS EXCEPTIONAL.I ALSO CHALLENGED COMMODORE TO GIVE ME A PLANT CONSTRUCTED GARAGE ALREADY ON MY HOME.THEY ACCEPTED THE CHALLENGE AND DELIVERED ABOVE AND BEYOND WHAT I EXPECTED.THE QUALITY OF MY CABINTRY INCLUDED CUSTOM MOLDINGS AND DOVE TAILED DRAWERS.MANY OF MY FRIENDS ARE AMAZED THAT MY HOME CAME TO THE SITE IN 2 PIECES.THE MARRIAGE LINE IS CONCEALED IN SUCH A MANNER THAT YOU CAN'T TELL.I WILL NOT HESITATE TO RECCOMEND A COMMODORE HOME TO ANY ONE LOOKING FOR A QUALITY HOME TO LIVE IN FAST.. 2 THUMBS UP FROM ME..3 IF I HAD AN EXTRA HAND..

We love our Commodore home. We were newlyweds when we purchased it and now we've been in it for almost 9 years and have 3 small children. My husband and I love to cook and the large kitchen is wonderful. We still love the house, even though it is overall, very small. I often say, "How many newly married couples have the opportunity to live in a brand new home?

Our first year, we had a Commodore employee come and fix all of our complaints from the house settling before our one year warranty ran out. No problems from them for doing the work. We've finished our basement which doubled the size of the house. We've added a porch and back deck and changed out the front door. We're about to replace the carpet with hard wood. We love our home and are so thankful we went with Commodore!

We love our Commodore Grandville Ranch. With almost 2300 sqft. and 6" walls, flat ceilings, huge bedrooms and kitchen, we couldn't be happier. Our dealer is great to work with and this home shows no sign of cheap construction.