Chelsea Modular Homes/CMHBS

We had the cape with lofted living room and front hallway built in 1993. The contemporary design was JUST what we wanted in a house--far better than all the boxy small capes we looked at elsewhere. It is about 1600 sq. ft. but right for the 2 of us. The dramatic design of the living room with large diamond and triangle shaped windows above large rectangular windows and slider below is truly unique. Upstairs we have a loft overlooking the lofted living room, and a large bedroom and second bath. One large problem presented within a year or two: The large diamond and triangle end windows were recessed about 6", creating a great visual effect. HOWEVER, they leaked and moisture ran down our walls during hard rain. Eventually, it rotted the window framing a the "base of the diamonds and one inverted triangle windows. The remedy was effective but costly: replace the custom windows, their frames, and bring the windows out 6" to make them flush with the side of the house. No problems with moisture since this was done about 22 years ago. Having recessed windows only works if they are PERFECTLY caulked and maintained. Otherwise we do not regret our purchase of the contemporary cape from Chelsea 27 years ago. By the way, our local builder did find Chelsea reps difficult to deal with in the process of getting the house here and finished off.

Tim Edwards helped us with the complete project with Chelsea, and both he and Chelsea were great. Our home is a four box modular, and has really stood up well for the first 10 years, and still has many decades ahead of it. If I were going to do it again, I would not change a thing! Thank-you!

We bought our 2400 SF Colonial in 2008. The factory had gone bankrupt and just reopened. We took a chance and bought anyway. They did a great job working through the cold and snow of winter. The only problem was that one of the boxes got water damage while waiting on my property. Tim H., the owner, is an honorable man. He kept all of his promises. Mark Conlin (RIP) was great to deal with. 7 years later, the worst problem is the crack in the ceiling at the top of the stairs which has been fixed twice but reappears. Overall, a great experience.

We had our Center Hall Colonial put up in 1993. The roof design had been changed to avoid wind problems. The house is fine. The only issue is the settling that occurs when a house is placed on newly excavated land. Some of the windows do not close properly and some doors are not aligned perfectly. The owner of Chelsea Homes was murdered in the late 90's and the company was purchased by the General Contractor who worked on our house. He and his crew were professional and courteous. Ultimately Tim bought the company. I recently discovered that the company went under and had heard that Tim retired. The only real problem we had is that the unit comes with a power venter for the oil burner (vs. a Chimney). This was supplied by Field Controls. We have replaced this unit many times due to manufacturing defects. Not the fault of Chelsea Homes.

Me and my wife bought a chelsea home in 1991,had many problems with insulation. The worst was yet to come. Recently we decided to reside with vinyl siding. When i took the lights down the opening was just smashed in with a hammer. No vapor barrier, and wall had rot all over the house, the 2x10 that sets on the sill plate is almost completely rotted out. The roof of the house, one side sets out about 3/4 to an inch from the other and vice versa on the other end. It has been a really heartbreaking job to try and fix things before i side it. Anyway i would not recommend a chelsea home to anyone. Thanks for letting me get this terrible experience off my chest. Phikl Brown

Our raised ranch from Chelsea Modular Homes Marlboro NY. , was built in 1990. It is a lovely house and we had few problems. The only thing I never understood is why Chelsea Homes would not issue us with a warranty. We purchased our house from a Modular Home builder who ordered it from Chelsea Homes. When we tried to get a warranty from Chelsea Homes we were told they warranted only to the original purchasers. Well we paid cash for it, it was delivered and erected on our lot so I would have thought we were the original purchasers. Luckily we had no real problems so didn't need the warranty. The problem was the roof came folded down the eaves were never secured and in the wind raised and crashed down so hard we thought the house would collapse. We hired a different carpenter to correct this. Not really Chelsea Homes problem I guess. It is a very nice home.

snow in the attic- water leakage from the soffits causing damage to ceilings - leaks behind the walls- and on and on - absolutely terrible quality terrible finish do not buy one

I am amazed at the number of people who had problems. They built my house in 1993. It was time and cost-effective. My builder took a little more time than I wanted, finishing was about what I expected for the price. It is a strong house and I am pleased with it.

THE HOUSE WAS BUILT REALLY WELL. Had to meet local high wind codes. went out of business owing me money, trim, adjustments on other items. their best mechanic/troubleshooter died in a bike crash and ever since then, the place went down the tubes. the sales force also didn't follow up properly either'

Solid house. Delivered a 2 story Colonial 2100 sq ft on schedule. They put it up in the snow. Some minor issues in getting the roof completely done and house buttoned up but it eventually got finished in a timely manner. I have been living in a chelsea modular home since 2005 and have been mostly satisfied.

Chelsea may be out of business but if the same people work for whoever took them over it will be the same BS.

I had a Chelsea modular home installed/built in 2006, from the delivery day when the driver dumped a 50' section off of my driveway to any of the service requests we have submitted nothing is right. We have been waiting for window trim, we have problems with the roof (yes it has leaked during winter), flooring issues, window installation in our kitchen and I could go on, BUT I HEARD THEY WENT BANKRUPT!!! NO MORE HOUSE WARRANTY, I WANT SOME SATISFACTION.

I had one installed in 2006 and having problems in getting things done and getting replacements on things broken or replaced. I am not happy with chelsea homes and the contractor who put this house together. This has been going on for the last 2 years

We have been living in a Chelsea Modular Home for 6 years. From the tours of the plant and Creative Homes sales office, to the building of the house, we have experienced excellent quality of both the cape style house and the crew installing it. Minor problems were attended to promptly and with complete satisfaction. 5 Stars!

Don't you have 0 stars? Poor quality and customer service. I had to contact the Att. Gen. to get my letters answered and defects fixed from the builder AND manufacturer. Get a real home and have it stick built where the people building it live and work in the area where the house is going up. I only found out too late what other people thought of their factory built house from Chelsea