Summit Crest

Hello I was just wondering the prople we purchased our home (Country hills homes in Spruce Grove told me that you guys have gone out of business. I have waited 2 years for warrenty work and all I get is lip service. Is this the type of people you want representing your product. I still kick myself for handing over the cheque because the customer service ende right then and there. I think what has happened is they think it's been this long maybe we will just right it off, but I have the right to have this fixed cause we over paid for this place to begin with as people were taking full advantage ot the boom here.

Summit Crest is not the better built home. We have a 1999 16X70 that we bought new. The fixtures are plastic, the lighting is plastic, the house has cracks throughout. The watet facet in the second bathroom broke and we can not find pieces to fix it. Every where we have gone, and we have looked locally and farther, people shake their heads, some have even laughed, and say they have never seen such a thing. We did not buy the 'basic' home. Ours was the deluxe model. I would not recommend this home to other buyers.

Worst decision I have ever made. Good luck with any type of warranty or customer service, you will be lucky if you ever get a return phone call. Windows take a crane to open & close, House doesn't sit on the foundation correctly, and we get a breeze coming in the basement. Roof has leaked since day one, furnace has needed repairs every year. The duct work was crushed during setup, when we tried to get them to fix it, they halfway bent it back out. House was missing window coverings, took over a year to get them, by which time we had bought our own. The house overall is built with the cheapest materials available. Before this we owned a house that was built in the early 70's that was much less trouble, and better built.