Silvercrest Western Homes Corp.

My model is a 2005 Craftsman. I've been in the home for 1 year and must say so far I'm pleased. The insulation good we have high 90's in the summer and low 30's in the winter. There are a few small settlement cracks in the living room ceiling but all other cornors, doors and windows are in good shape. I cant really compain. It's a good and very afordable home.

I don't even own the Silvercrest home yet, it is in escrow and the Silvercrest people take forever to respond to issues. When they do, they tell you how wonderful their manufactured homes are, but do nothing to fix the problems. I am so discouraged I'm not buying the home now.

My home has been onsite now for 11 years. Just after the 1 year of being in the home, the window fromes leaked inside. Many imperfections have been found, but what's the worst is the siding has numerous places where it is "squishy" or piesces have just fallen off. I find that they need some serious quality control with their crapsmanship. I don't want to list the porch and siding as I'm already too pissed at what I'll have to pay to fix the everything. NEVER AGAIN!

I would give mine a 0. Built 11/03, I am the only owner and will probably remain so as it has so many flaws I doubt anyone will ever buy it. The units were delivered the beginning of Dec 03, moved into place 3 days later and sat there until the middle of Jan 04. They were not supported and leveled, as required by the Silvercrest set up manual. The open sides, which were covered with plastic sheeting leaned upward exposed to the rain. The plastic was torn in many places. By the time the units were attached, there was mold on one whole marriage wall, one of the closets, and a bathroom - walls and floor. They wanted to scrub the areas with bleach, which is against EPA regulations. After a fight, they replaced the drywall. It was still so damp (we did not have County clearance to hookup the propane for use of the furnace). We had to use our own generator and heat lamps to dry the house out. Two weeks later the contractor brought out their own generator and heaters. I have no idea what is behind those walls. There is no Customer Service, they just rotate the same people to deal with you. To date, I have had to replace the entire "upgraded"roof, because of a number of factory installation flaws, the damage caused by the leaky roof were numerous, including insulation removal and replacement, a bathroom wall, skylight, and roof sheathing. The roof is "supported" with trusses made with 1"x2" "lumber" stapled together. The roof's warranty was negated, because Silvercrest uses "brown paper" instead of roofing felt under the shingles. I had to have the entire foundation replaced (yes, the factory, sales office, and installers are a package deal). They used generic engineered plans that were not appropriate for the building site. The house has no shear wall or moisture barrier to support it, the doors and windows shift each change in season. One season, they won't open and close, next season they stick shut or open. The house stays fairly cool in summer (this is a hot climate), but no amount of furnace use can warm it in winter (moderately cold here). The walls and ceilings, and the siding are full of large cracks. Most of the corners inside and out are separating. The sales pitch was "built better than stick, because built inside". The response to complaints was, "you should have known you were buying "affordable housing"! I had to sue to get anything back to pay for repairs and still lost money. If you want a Silvercrest home, you can have mine - just haul it away.

Hmmmm, after reading most of these reviews looks like a lot of people don't care for the Silvercrest brand. I must have got a good one because mine is over 17 years old now and haven't had any problems. Original roof is still good and plumbing is still good and haven't had any other problems. If I did have a complaint it would be that the drywall people need to be more careful as some of the heads of nails under drywall finish stick up slightly. thanks!

We have been in our "new" home 5 years, and to this date, we have had 3 repairs on our "new" refrigerator, at the cost of about $400.00, 3 repairs and eventually had to replace our "new" microwave $300.00, replaced the water heater $500.00, have so far bought 2 thermopile's for the "new" fireplace. The ceiling is split and now going down the wall at the marriage line. We had our windows washed and the company pointed out one of our windows in the dining room was put in crooked. We lived in our home in the bay area for 38 years and never had so much repair work done. I am sorry, but I do not recommend your company to anyone purchasing a home for our area. The home is beautiful, but the expenses on a fixed income has a lot to be desired, or we got a "big" fat lemon.

I had a Silvercrest Manor when I lived in Washington State, I miss that house so much. I've moved to Tennessee and they don't have Silvercrest here. Our house was built in Oregon. I knew when the company moved to California the quality of the homes would be less than the quality of our home in Washington. We didn't have any of the problems you all experienced. The homes here in Tennessee do not stand up to the quality and construction of our home build at the Oregon plant. Would I do it again, in a heartbeat; as long as it wasn't built in California.

Used to own a Silvercrest home in an entire community of them. Most sprung major leaks, one had to be gutted by guys in Hazmat suits and all had mould in the first year of ownership. Poor customer service with no resolution. Think twice before considering one of these. It took YEARS to sell mine (at a huge loss) as nobody wanted all the flaws and inspectors had a heydey with them.

I love the home but doing business with the company sucked. I had to get the state housing dept. on them before I go satisfaction. but I do love the home. even though it was put together poorly and constucted poorly. It has taken me three years to get the home where I want it now!!

I am the origional owner and the am having major issues. The front of the house needs replacing. Major design flaws in addition to poor construction is not a good combination. Issues include: Nail heads exposed on roof, no flashing or moisture barrier around windows, roof seams are not properly spaced. These issues were pointed out by the Silvercrest rep. When i called for support, the Manager of Quality said that it was my fault for not sealing the joints. NOT RECOMMENDED.

Just purchased and moved into a 19 year old Silvercrest 3+2 home and my family and I love it! We are the second owner and after requesting a complete home inspection we were pleased to find out that the home was in great shape and we only needed to replace the HVAC and two original toilets! Not bad for a 19 year old home. This shows that Silvercrest builds great housing.

My Silvercrest home is now 12 years old. Half the walls are crooked, the fit and finish is poor and the siding is cardboard. I remodeled the master bath and kitchen and it was a nightmare of discovered sloppiness. Plus I had a FLOOD when an unsupported pipe broke where it exits the wall and within the time it took to reach the shut off valve, I had over $3,500 in damages!
NOT RECOMMENDED. At least unless they have greatly improved.

THEY SUCK!!! I am the second owner of a model that has a major design flaw and they are unwilling to fix it. Their customer service is TERRIBLE. I would not recommend their homes to anyone.