Palm Harbor Homes

The initial dealing with Palm Harbor and the sale rep sent me running. I also wrote the President about his rudeness and threats, but never heard from anyone. They lack alot!

I just called Palm Harbor. The price quote they gave me for the (Discovery) Tuscany model was higher than comparable sized, stick-built, houses in my area. When I explained that a friend just had a larger house built for less money, the salesperson got very defensive. I think I'll start looking for a good builder. I don't want my dream home to be a modular nightmare.

What a Rip OFF Palm Harbor in Granbury is, i call them in March of 09, and i was told be Wade Hoggard that i could get a 3 bedroom home from 69,000 to 78,000. He E mail me pictures of the homes i could get in that price range, a few weeks later i went to the model center in Granbury and was told by Bobby Gumm the home in the pictures cost 160,000 and the cheapest home was 89,000 plus 6,700 for a foundation. They lied to us from the day we talked to them on the phone.

We have worked for over a year to purchase a Palm Harbor modular home.

We were, initially, given a contract to sign with the major expenses marked "TBD" To Be Determined. We did not sign, of course. We did give a $500 deposit to keep them talking to us. I believe, at that time, the sales force used a bait and switch sales tactic.

We continually had problems with getting an appraisal, where we had our property, to allow us to continue with the purchase.

To make a very long story short, we eventually gave them a deposit of 8k to keep things moving along. We continued to have apprasial problems and when I finally decided to pay for an independant apprasial I was told that the company used specific appraisers and that I would be wasting my money. It was at that point I learned that there was no formal apprasial...just an informal, telephone quote.

The sales manager suggested that if we would make a higher down payment, (they already had 8k) that they would be able to finialize the contract. They wanted a total of 15k before they would finalize the sale.

I lost all confidence in the integrity of the sales manager.

I stated that I wanted to get a legal consultation on the contract and was told, as soon as I mentioned the word "lawyer," that they could no longer work with us and that a refund would sent to us.

I have wasted a year with this company. And, I feel, that we were lucky NOT to have contiuned with a purchase.

CAVEAT EMPTOR

I have been in my home for almost 5 years and this is the biggest nightmare I have ever seen. I have had Black mold problems, a fire in the heating duct work due to them not installing the heating system to code, I had a house full of smoke. My floor is not level in the dining room and has not been from the walk through. They refuse to fix it correctly. I have been hung up on by the president of the company in Arizona when I expressed my displeasure with their workmanship and lack of customer service after the sale. They should be selling used cars and not homes. I wish I had never walked in to their office. They tell you all of these wonderful lies to get you to buy and then they do not live up tio their word. All I can say is buyer bewars!!!!!!!

This is one of the worst experiences I have encountered. We have not moved in yet it's been 10 months so far! Buyer beware hire a private home inspector before you do or walk threw. The inspector has found numerous problems some of them are bad enough PH could have there contractor's license revoked from the State. They treat me (female) like crap, they are LIARS. Stay away there are a lot of other options out there. RETAIN A LAWYER you will need one if you purchase a PH home. BUYER BEWARE!!!

I would say NO STARS!!! We paid CASH for a home on the lot, they moved it on the lot, sent a guys twice but never finnshed the work. And the work they did was crap!! They "refinnished" the celing-- now I instead of a little crack I have huge chunks haning!! Can not open widnows, heater trips breaker, none of the closet lights work. Oh did i mention i got this home in 2003!!!!!!!!!!!

Our experience with Palm Harbor can only be described as frustrating, dissappointing, misleading and wasteful. From researching modulars homes through the internet we became very interested in their 4 bedroom buckeye. After numerous trips to the Texarkana dealership, 1 trip to view a slightly different version of the same home (in which we drove 4 hrs. 1 way) and extensive phone calls to numerous dealers (one would say one thing, the next another) the so called sales associates and managers were uneducated, and very quick to pass the buck or become 'unavailable' when you ask specific questions or for a break down of how they come to their prices. Which in our eyes shows how you shall be dealt with after the purchase. We were very fortunate to not have made the mistake of purchasing one of their homes, and feel they wasted 3 months of our time. I recommend that no one believe what you see or read on their website as it is not kept up to date. In fact the home we were very interested in purchasing was unavailable, in the end, unless we added a room that was not wanted (but was shown to be available without) & would have cost more than the dream home we are now building! Educate yourselves people. Do not let them tell you one thing and deliver another. Read ALL of your fine print and know that even when they give you a pricing list those are subject to change at their discretion and whim, and, in my opinion, will not be of the standard or quality you see in their 'show homes'. I believe that to be true of any manufactured or modular 'show homes' though.

I AM A HOME OWNER AND A FORMER EMPLOYEE OF PALM HARBOR HOME . MY HUSBAND AND I BOUGHT A DOUBLE WIDE HOME...WE THOUGHT WE WERE BUYING A QUALITY HOME AND WAS TO GET A EMPLOYEE DISCOUNT ALSO ...OUR HOME WAS CRAP WE DIDNT BUY FROM PALM HARBOR DIRECTLY FOR OUR DISCOUNT WAS MORE THAN TO BUY FROM A DEALER...WE ENDDED UP BUYING FROM DEALER FOR LESS ...OUR HOME WAS TO BE BUILT IN A MONTH OR TWO...WHICH TOOK 4 MONTH ONLY BECAUSE I WORKED THERE WITH MY HUSBAND AND WAS ON THEM AS WE DIDNT HAVE A PLACE TO LEAVE... THAY DID A CRAPPY JOB ON OUR HOME ...WE AS EMPLOYEE NEW WHAT OUR HOME WAS SUPPOSE TO LOOK LIKE AND IT DIDNT....AS A EMPLOYEE. WORKING FOR PALM HARBOR HOMES IN PLANT CITY ..WAS JUST AS BAD... THEY TREAT THERE EMPLOYEE LIKE CRAP.GOD FORBID IF YOU ARE WOMAN WORKING FOR THAT COMPANY YOU ARE A LOW DOWN DIRTY SCUM ...IF YOU ARE A MAN YOU ARE LORD OF ALL LORDS...PALM HARBOR LIES TO CUSTOMERS ON DAILY BASES...THAY TELL THEM ANYTHING THAY CAN TO GET THEM OFF THE PHONE...THAY ALSO DOUBLE CHARGE FOR ALL APPLIANCES AND ECT...JUST ASK THEM FOR A PRICE BREAK DOWN AND THAY WILL TELL YOU THAY CANT GIVE YOU THAT.WONDER WHY ... I HAVE SEEN SO MUCH IN 7 YEARS OF EMPLOYMENT I COULD GO ON AND ON...WHEN I DID BRING IT TO UPPER MANAGEMENT THAY FIRED ME....SO I WOULD NOT RECOMMEND A PALM HARBOR HOME TO ANYONE AS A HOME OWNER OR EMPLOYEE...YOU WILL BE TAKEN FOR .... SO IF ANYONE WOULD LIKE TO HAVE MORE INFO ABOUT PALM HARBOR HOME FEEL FREE TO EMAIL ANYTIME...I HAVE NOTHING TO HIDE ...AND JUST WANT YOU ALL TO BE AWAIRED OF THE HOME YOU MAY BE BUYING.....

From the very beginning our experience with Palm Harbor has been horrible. We purchased a home in Las Cruces, NM and were told it would take approximately 4 to 5 months. Now they are saying 8 months and I would fear they will probably extend that. I would NOT recommend this company to any one.