North American Housing Corp.

I completely agree with RER. I used a builder recommended by North American Homes who turned out to be a total disaster and a very dishonest person. North American Homes was completely unsympathetic and further would not allow me to speak to anyone at a higher level than secretary. They said take it up with the builder. I managed to get out of that contract and use another builder who was great. But NAH charged me a fee becuase the deilvery date for the house changed. I will never again do business with NAH they are very customer-unfriendly.

I have been in my North American modular home almost 10 years. Overall, I have been very pleased with the quality of the home. Initially we had some problems with a sagging kitchen floor, which after much prodding, the manufacturing repaired. The only other major problem which occurred is that all of the vinyl flooring became discolored with yellow spots. North American took no responsibility and referred us to the flooring manufacturer (Armstrong, however armstrong also took no responsibility claiming that it was an installation problem. Bottom line is that all vinyl floors needed to be replaced, at my expense, shortly after one year. The service rep from North American was completely non responsive. I'd think twice about using this company.

We purchased our Ranch Style North American Home in 1990 from a contractor who had it built in 1982. The only problems we have had with this house has been the work done by the contractor himself on final installation. (Check your roof for the holes left open for the crane to position your house on its foundation. These should be covered before the final roof is put on.)

Other things were minor day-to-day type of repairs that come with age.

If we are ever in the market to buy a new home, we would not hesitate to go to North American.

We have owned a North American home for three years now. Our first year of ownership we experienced many problems that I notified NAH corp. about and that they reminded me that the contract I had was with the builder, not them. The builder complied and fixed many of the problems which consisted of hundreds of nail pops, bowing of walls, doors 1/2 to 1 inch out of alignment, trim coming off both sides of the house, etc....... I do have to admit the staff a NAH was very empathetic to my problems,but upper management was not. They accepted no responsibility and blamed it all on the builder. I will not use or recommend North American Housing Corp. to anyone.

I puchased a North american homes about 5 years ago.I have had some problems with the home and have called the co. who sold us the home(they say they are not a builder they just sold you a product)Customer service though north american is terrible-they never ask your opinion they don't seem to care if you are satisfied-As soon as they get your money they are out the door never to be seen or heard from again (the co. who sold me the home left the site as soon as the house was on the foundation while the roof was being raised never saw him again.)I never once heard from north american homes not once!I had some issues resolved but it took several calls and then they came out.All I can say is read your contract(small print)I cannot recommend this company.The company I delt with is a builder for north american This company and north american did not leave a good impression with my family.