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Modular Home Manufacturers & Builders Directory
North American Housing Corp.
5724 Industry Lane
Frederick, MD 21704
Phone: 301-694-9100
Fax: 301-694-7570
email: Ktimmins@championhomes.net
North American Housing Corp. Description:
"...North American offers a wide selection of floor plans, each built with high-quality, name brand fixtures and appointments. Many of our plans are so unique and innovative that they carry federal copyrights and have won numerous national awards..."
Providing these building styles:
- Ranch modular homes
- Colonial modular homes
- Cape Cod modular homes
- Multi-Family modular homes
- Commercial modular buildings
Providing modular homes and buildings in:
DE, GA, NC, NJ, PA, SC, VA, WV
Company Background |
| How Long in Business | 1971 |
| Yearly Avg. Number of Homes (Est.) | 300-400
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| Professional Organizations/Affiliations | NAHB |
Design Staff (Architects & Draftsmen) | Draftsmen are available |
| Builder Network | 300 plus |
| Location of Factories | Front Royal, VA & Boones Mill, VA |
| How to Buy a Home | Through authorized builders only |
Construction Details |
| Building Materials | Wood framing |
| Energy Efficiency | Energy Star Certified, Fiberglass insulation |
| Construction Timeframe | 4 to 6 weeks |
| Customization Flexibility | All changes are ok, They can provide custom modular homes. |
| Amount of Floorplans | N/A |
Pricing |
| Avg. Cost per Square Foot | $100-$130 |
| Avg. Transportation Costs | Varies by location |
| Avg. Placement Costs | Varies by location |
| Site Preparation | Handled by local builder |
Options |
| Garage/Deck Availability | Garages and decks are available |
| Possible to Addon to Existing Home | Home additions are offered |
| Guarantees | 1 Year Warranty through independant builder |
| Delivery Range | Mid Atlantic |
| Number of Factory Inspections | Upon completion |
| Number of Building Site Inspections | Depends on location |
| Information Package | They claim to offer a free catalog but our mystery shopper has been unable to get their hands on it. What is even worse is that our mystery shopper is being sent broadcast emails with their email address and all the other home buyers emails being shown. We do not think it is unreasonable to expect a company to not share your email address with others. |
Our Review |
| Editor's Rating |
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| Editorial Review | North American Housing is an above average modular home manufacturer. Their homes will blend in well amongst any neighborhood and can match the appearance and quality of stick-built homes easily. This is a very old company that refocused itself in the 70's and has done so very well. The builders that we interviewed spoke of the quality construction. They also mentioned some issues with large scale customization. We feel they will serve mid range home buyer looking for slight customization well. Recently, we have felt less comfortable about North American Housing after noticing some positive reviews that were likely fraudulent. It is never a good sign to see possibly fraudulent positive reviews. This makes you wonder about their true customer satisfaction level. |
| Mystery Shopper Rating |
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Personal Reviews of North American Housing Corp.
 Richard from Silver Spring, MD I completely agree with RER. I used a builder recommended by North American Homes who turned out to be a total disaster and a very dishonest person. North American Homes was completely unsympathetic and further would not allow me to speak to anyone at a higher level than secretary. They said take it up with the builder. I managed to get out of that contract and use another builder who was great. But NAH charged me a fee becuase the deilvery date for the house changed. I will never again do business with NAH they are very customer-unfriendly.  E Goss from Boyds MD I have been in my North American modular home almost 10 years. Overall, I have been very pleased with the quality of the home. Initially we had some problems with a sagging kitchen floor, which after much prodding, the manufacturing repaired. The only other major problem which occurred is that all of the vinyl flooring became discolored with yellow spots. North American took no responsibility and referred us to the flooring manufacturer (Armstrong, however armstrong also took no responsibility claiming that it was an installation problem. Bottom line is that all vinyl floors needed to be replaced, at my expense, shortly after one year. The service rep from North American was completely non responsive. I'd think twice about using this company.  Priscilla Storrs from Pennsylvania We purchased our Ranch Style North American Home in 1990 from a contractor who had it built in 1982. The only problems we have had with this house has been the work done by the contractor himself on final installation. (Check your roof for the holes left open for the crane to position your house on its foundation. These should be covered before the final roof is put on.)
Other things were minor day-to-day type of repairs that come with age.
If we are ever in the market to buy a new home, we would not hesitate to go to North American.  RER from Shenandoah County, VA We have owned a North American home for three years now. Our first year of ownership we experienced many problems that I notified NAH corp. about and that they reminded me that the contract I had was with the builder, not them. The builder complied and fixed many of the problems which consisted of hundreds of nail pops, bowing of walls, doors 1/2 to 1 inch out of alignment, trim coming off both sides of the house, etc....... I do have to admit the staff a NAH was very empathetic to my problems,but upper management was not. They accepted no responsibility and blamed it all on the builder. I will not use or recommend North American Housing Corp. to anyone.  k warfield from howard co. MD I puchased a North american homes about 5 years ago.I have had some problems with the home and have called the co. who sold us the home(they say they are not a builder they just sold you a product)Customer service though north american is terrible-they never ask your opinion they don't seem to care if you are satisfied-As soon as they get your money they are out the door never to be seen or heard from again (the co. who sold me the home left the site as soon as the house was on the foundation while the roof was being raised never saw him again.)I never once heard from north american homes not once!I had some issues resolved but it took several calls and then they came out.All I can say is read your contract(small print)I cannot recommend this company.The company I delt with is a builder for north american This company and north american did not leave a good impression with my family.
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