Modular Home Manufacturers & Builders Directory
New England Homes, Inc.(Connected to Preferred Building Systems)
270 Ocean Road
Greenland , NH 03840
New England Homes, Inc. Description:
(Connected to Preferred Building Systems)
"...New England Homes has received the Torch Award from the Better Business Bureau of New Hampshire. The purpose of the Torch Award is to recognize for-profit businesses in New Hampshire who are committed to maintaining exceptional standards of ethical behavior in buyer and seller relationships..."
Providing these building styles:
- Ranch modular homes
- Colonial modular homes
- Cape Cod modular homes
- Multi-Family modular homes
Providing modular homes and buildings in:
ME, NH, VT
|How Long in Business||1961|
|Yearly Avg. Number of Homes (Est.)||200-300|
|Professional Organizations/Affiliations||None provided|
(Architects & Draftsmen)
|No architects on staff|
|Builder Network||Over 50 builders|
|Location of Factories||Claremont, NH|
|How to Buy a Home||Only through a builder|
|Building Materials||Wood construction in the factory, other materials on site.|
|Energy Efficiency||Walls: R - 19 kraft face insulation, Roof: R 38 fiberglass ceiling insulation and R-19 2nd floor insulation in Cape with folded roof system|
|Construction Timeframe||3 to 7 weeks|
|Customization Flexibility||Limited customization options|
|Amount of Floorplans||Over 60 predesigned online floorplans|
|Avg. Cost per Square Foot||$80-$110|
|Avg. Transportation Costs||Varies by location|
|Avg. Placement Costs||Varies by location|
|Site Preparation||Handled by local builder|
|Garage/Deck Availability||Garages and decks are available|
|Possible to Addon to Existing Home||Not offered|
|Delivery Range||New England|
|Number of Factory Inspections||Upon completion|
|Number of Building Site Inspections||Depends on location|
|Information Package||Information available on their website. Brochure package can be requested.|
|Editorial Review||New England Homes provides quality modular homes. Their building specifications are better than others and we would rate them as an above average modular manufacturer. This would be a good option for mid range home buyers. The floorplans and appearances would blend in well in any neighborhood. We recommend that you contact New England Homes for more information if you are in their delivery range.|
|Mystery Shopper Rating||
Personal Reviews of New England Homes, Inc.
NEH was very helpful during the process. In fact, we started with another modular company and had a much better experience with NEH than that company. (That may be because of our general contractor, but the experience was much better.)
We have now lived in our home for 3 months and are quite pleased with our new home. We had a minor leak in the plumbing, but have not had any other major problems with the modular construction. About my only wish is that NEH screwed the drywall instead of nailing it. Our house is full of nail pops. They are more annoying than anything, and our builder told us to expect them.
We went with the high end NEH finish package. I can't remember its name, but it comes with higher end fixtures. We had been told by other builders that we would hate the light package from any modular manufacturer, but that is not the case with what we got from NEH. We have even had compliments from friends about our lighting choices.
The best thing about our experience was our general contractor, Custom Modular Homes of New Hampshire. I would highly recommend them if you do go with NEH and they work in your area.
Its been all most 2 years and we still don't have an occupany permit. We recieved our final letter in Dec 2007 from NEH warantee people from the (35 + - items) laundry list of defects and repairs. They, Residental Warrantee Co (RWC) stated in their letter, that if we wanted the remainder (30+ items) to be fixed, we would have to go through arbitration to resolve/fix the remaining defects. Evidently, the so called, NEH warantee has little or no value at all for the homeowner. In 2007, we notice that most of the exterior walls and outside closets was colder than other walls as much as 30 degrees. We hire an independant consultant to perform an air leakage and thermal barrier energy inspection. The infrared photos reviels many "hot spot" around the base and top of the exterior walls, cornor walls and one window. This is noted as lack of insulation and insulation gaps though out the modular. The air leakage test reviels 259 CFM more than required for this size building air leakage standard. We still have the sagging ceiling and roof issue that has not been corrected. We reciently discovered, that the roof structure was certified engineered in Aug 2007 and additional roof fastening/bracing certified enginneered in Jan 2008. Evidently, our orginal certified NEH roof design plans, dated April 2007 was falsely certified by NEH before the roof was actually certified by an engineer.
I have recieved noticed from the NH Dept of Safety/ modular building inspector, that NEH has been cited for 4 building code violations " (2)for Roof Trusses issues, (1) for Roof Trusses/Ceiling issues and (1) for Exterior walls and Ceiling insulation ....not in compliance with code. Stay tuned for our next update. Remember, think twice before purchasing a modular home from New England Home Inc. Its not worth the aggravation they put you through.
If your quote from NEH dealer includes a 90 psf roof load, expect a 51.7 psf snow load. If your quote includes 2 x 10 ceiling joist, expect 2x6 ceiling joist and so on and so on. Expect your New England Home roof,ceilings and headers to sag the first month or so as ours did. Expect any on-site built additions to the NEH modular (e.g breezway's and etc)to be out of square, un-level, improperlty installed and fail local building code.
Expect only a few items of the limited warranty work to be fixed, the other defective items you can fix them yourself. It appears that some of the so called "new generation of modular building that New England Homes,Inc advertises,fails to meet the national building code regulations. Expect to finish the (on-site assembling)of a New England Home,Inc modular yourself at your own expense, because it takes months or years for litigation along with huge attorney fees. We feel you will win on the judgement, but then you will have to spend more time and money to collect it. We feel its not worth it to you, as a new home buyer, in purchasing a modular from New England Homes,Inc., and go through what we have experienced.
True, New England Homes,Inc. does have a fine open house tours and video presentation. But what we saw and paid for is not what we got. Take a grand tour of this NEH modular and see for yourself, before you purchase a modular from New England Homes,Inc.
(1); NEH paints a pretty picture for you on how the modulars are assembled on site. But NEH fails to inform you that their builders may take some short cuts or skip some assemble proceedures to the modular differently than they (NEH) recommends via NEH site refferance manual.
(2); Beware of their so called (LIMITED) warranty. The NEH warranty only covers warranty work that was performed at their factory. Acording to Residential Warranty Co (RWC), any work or assembling proceedures after the modular leaves the factory is not covered under the warranty. There are some defect items that has to be documented within 7 business days from delivery of home to be under warranty. Any split or warp rafters or trusses are not covered under the warranty. Out of square walls are not covered under the warranty, and the list goes on and on. We have discovered that the NEH warranty is a very very limited waranty. Its not a bumper to bumper warranty.
(3); Beware of the meaning of Arbitration of Dispute (AOD)in the contract vs the meaning of Mediation. Our experience with the NEH contractor, all the poor quality workmanship, im-properly installed building products and im-properly assembling proceedures of the modular fall under this catagory (e.g. ; AOD.... dispute issues between homeowner and builder...) such as ; homeowner informing NEH builder that the vinyl siding is installed crooked or they failed to level the foundation sills before the modular was set or plans calls for 2 windows...not one window. These are all what is refered to as AOD between the homeowner and builder. Once the homeowner agrees to AOD, you just lost all your rights and you are now going to inherit all the defects and repairing the defects yourself for X amount of settlement. Excepting the AOD, also gives up your rights in bringing any future action against NEH and or their NEH contractor. This AOD may also give up your rights to inform the proper authorties and or inform your local BBB as to the experience you may encounter as we did, in purchasing a NEH.
(4); Some if not all of NEH contractors operates under an LLC business. There is usually a good reason for this. We feel that it protects or insulates NEH from becoming in litigating from the consumer. In our list of about 25 (and counting) of modular defects and unfinished work, we haven't seen or heard from NEH contractor since August 2007.
We are just waiting for the NH authorities to do their thing before we make our next move. Stay tuned. More to come.
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