Horton Homes

Well let me start, I have a 2005 modular actually bougt it in 2006, I had problems all over from the leaking underneath the house, none of the doors lined up, cracks in the door frames, wind whipping through the walls, and outlets. never caulked anything in the house,the vents for the air conditioner are smashed underneath the house, so no neat or air to half of one side of our house, the floors creeks in some rooms really bad. cant use fireplace as we will all burn up, as they put the wrong size chimney up. The seams on our rugs are coming up where they glued them together .Our roof was caving in. Loved the way they sent the same man out each time who had no credentials for anything he did...he was just the handy man and we were his first at anything he did. Horton home itself can be a nice home, just as long as the same monkeys dont put your together like they did mine. I would buy a modular home but not from them, since I have complained to BBB and they called and some receptionist with a attitude just about called me a liar and said no help from them. SOmething needs to be done with these crooked people!

I built a Horton Home in 1995. The floors in the house is no good at all. When you call for repairs on the house, you have to go through so much static. Then, I went to the manufactor in Millivillie to talk to the head people. The customer service had such a nasty attitude. Telling me that I have had my house along time that the house going to have some problems. When I purchase my home, the saleman was telling me that I had a top quality home. That they home rate in the top three. That all the floor was pressure room floor, that fiberglass bathtubs last longer then plastic tub. The air condition unit was to small for the size of house a purchase. I advise ANYBODY before you buy a Horton Home for Dublin all the way to Millivillie PLEASE DON'T waste your money for a frame. NOTHING IS TRUE want the saleman tell you. I wish many time I check before purchase my house. IF you know anybody thinking about purchase a home from them, please tell them to read all the about comment, cause they are true.

I purchased a Horton manafacured home in 2001. i have it on stilts at the pamlico river in n.c.. it is a zone TWO(built for a rough area). I have had alot of problems with keeping shingles on the roof and now i am replacing theentire roof. Also, i have replaced siding on left end end right end. ipulled up to the home and it looked like flags were flying on both ends, but it was there siding.
On the inside it had the poorist workmanship i had seen and im a 67 year old man. now i have to paint inside all over because of the miscolor. if you by one beware. i am retired and now have to sit around and look at this.

When it came to purchasing our home, it was a toss up between site building or a modular home. The Horton won hands down because of price and quality. Instead of taking 6 mo to build a home, we were living in our modular within 2 mo. There was a couple of service issues that were handled promptly. We are completely happy and we bought from Sinclair-Oconee Homes in Milledgeville, GA

I purchased a Horton Home in 1989 and we have never had any trouble with it. It is a great home.

I bought my single wide mobile home Oct 2006 from Sanders Housing, Pensacola, FL. I am a 70 year old widow and was hoping this was going to be my last purchase and was hoping to live in it the rest of my life. I paid over $50,000 for this home. I paid to have upgraded appliances, solid wood cabinets, higher ceilings, extra insulation and many other extras. I could have purchased a much lower price mobile home but I researched and thought a Horton Home was a great well built home but boy was I fooled. I had to replace my condensing unit to a price of over $900 after 2 1/2 years. I have always been care to check ceilings and windows after wind and rain to be sure that I did not have a leak anywhere. In August 2009 I found a mold spot on the front door near the botton. The seller (Sanders of Pensacola, FL) sent someone out to check it and take pictures. He could not find where the water was coming in. Horton suggested it was water splashing up. Horton has the limited warranty was only for 1 year, and they would not do anything except replace the door. I found the problem myself by feeling around and found where the Vinyl Siding was cut short and was not put on flush up to the door. The water was been coming in there, and OH BOY is there a lot of damage. The door has been replaced but the problem still exists, so I guess the new door will have to be replaced later and the water damage just keep getting worse. The problem is a "Hidden Defect from the manufacturer". I have tried contacting customer service and only get voicemail and no calls back. So much for Customer "No Service" as Clark Howard radio show host out of Atlanta says. My problem is I cannot afford to pay for the repairs, so the only thing I can do is stop making payments and let Sanders have this well built Horton Home back. Please, no one should purchase a Horton Home.
If I could I would give Horton Homes much less than 1 star.
Thanks
Judy Meadows
Foley, AL

I have been in the housing business over 10 years. I also now own my own manufactured home dealership. I built site built homes and have sold Clayton, Skyline, Oakwood, Fleetwood, Nobility, Destiny and others. Horton is the best built home I have ever sold! If you are willing to install your own ceiling fan and not finance it for 30 years, this is the home. Anyone can do bells and whistles. It takes someone special to build a home like this. Many of the comments I would relate to the dealer they purchased the home from. You may have problems soemtimes but a good dealer and proper reporting will cure alot. They handle most service calls in less than 48 hours. They do every attempt to please every customer. Every customer that has purchased a Horton home has been more than pleased.
They offer all walls on 16" center. not just the outside. Floors are on 16" not 24" like most. A GREAT home!

In April of 1996 we purchased a double wide horton home. While under warranty it was like pulling teeth to get warranty repairs done. The outside lights went out everytime it rained, finally someone came out and caulked around the fixtures. It didn't look professional at all. Our carpeting pile came out in clumps, instead of replacing it, they glued the clumps back in. These were minor things. Later we began to have water leaks. They sent out patchers. When we were out of warranty we found out that the plumbing was recalled after we had missed out on the class action suit. Horton refused to do anything to repair the pipes or the damage that was caused by the leakes. We are retired and had to pay to replumb our home. Slowly as years have passed we have paid out of our pocket to repair the damage. As I read above in another review we are basically having to remodel what should have lasted us. I sure don't recommend Horton Homes. I don't even think they deserve a rating in the plus side.
Thank you
Regina Gunnells

I bought this 28 X56 home new in 1981. I paid the dealer $500.00 extra to use 3/4" pressure treated plywood for the floor.I had carpet over the floor so I did not know that I had particle board till the flooring started to expand due to leaks from the windows, doors.This was about 1988 that I found this out. Now lets go back to when I first bought this piece of trash. I purchased it in 1991 for $23,500 cash. Boy was that a mistake, the kitchen cabnets were nothing but a would frame with particle board stabled to the wall and the doors were more than 1" out of alinement all of them. You open the door you saw the wall.Moulding in the bathrooms were not on correctly. Since the roof had no overhang the masinite siding fell apart. It took forever to get anyone to come fix all the problems we had and we live in Wilkes county, Ga. when we first bought it which was a bout 50 miles from where it was stuck to gether. Never pay cash for anything cause no one will come fix anything.. When the redneck came and looked at the kitchen cabnets he told me if I wanted better cabnets I should have gotten a stick built house I been in it now for 28 years and have completely rebuilt it,

I was really disappointed in the home and service our family received. So much was wrong with the home we ordered, and after months of talking noone could or should I say would fix all the problems. I expected alot more than what we received and the home was in terrible condition. The home was suppose to have been brand new and special ordered but not only was it ordered wrong the condition it was in was not acceptable. After looking at it and walking through it I thought they had sent us a used home. There's no way I could say everything that was wrong with it god that would take two or three hours. but here's a few the ceilings, carpet, living room walls had to be repalced two or three times, all the kitchen walls had to be replaced and this was just the begining. I did talk with several people from horton and still did not get things fixed. Finally after almost six months a man named WAYNE called and said horton was not going to put anymore money into this home for us to get an attorney or whatever we wanted to do. Well the dealer came back out and got the home because we were not going to pay a penny for this crap. Stan Diaz was one of the main people we talked with and he did nothing. I will be telling people about this and recommending they use another manufacturer. I wish the lady would call back for us to do our survey, I missed her call. As far as customer service goes if sucks. I don't even think they deserve one star but that's all they offer

I must say that the "hype" that is given to you when you talk to someone about purchasing one of these modular homes is GREAT! The reality is that it is all HYPE. The service is awful, their workers are awful, and having issues resolved is next to nothing! Our home is 3 years old and there are several problems that they did not correct. We purchased the Home Owners Warranty and when we needed to fill a claim we were told they only pay if the home "falls apart on its own"! So that was money down the drain. When you try to contact Customer Service, you only get voice mail, and we all know that our calls will not be returned. To anyone who ask me about these homes, I say you MUST stay away!

WE BOUGHT A HORTON HOME 3 YEARS AGO THIS MONTH. NOTHING IN THE HOUSE WAS REPAIRED AS WE WERE TOLD IT WOULD BE . THE FLOORS HAVE POPPED AND SQUEAKED FROM DAY ONE AND NO ONE COULD FIX THE PROBLEM SO I REPAIRED IT MY SELF . THE CABINET DOORS ARE PEALING . THE WALLS IN THE HALL ARE CROOKED AND WHEN WE TOLD THE SERVICE PEOPLE ABOUT THE PROBLEM WE WERE TOLD THAT THE HOME WAS BUILT ON AN ASSEMBLY LINE AND WAS NOT PERFECT . THE SHINGLES CAME UP AND I HAD TO REPAIR THAT MY SELF ALSO .

WHAT IS SO BAD ABOUT THIS IS MY BROTHER TOLD ME NOT TO BUY A HORTON HOME BECAUSE OF ITS QUALITY BUT I HAVE ALWAYS WANTED A HORTON HOME . I AM 58 YEARS OLD AND WAS HOPING THIS WOULD BE MY LAST HOME BUT UNLESS I DIE WITH IN THE NEXT 10 YEARS ILL NEED TO BUY SOME KIND OF HOUSE TO FINISH OUT MY LIFE IN . SAD BUT TRUE .

I TRY TO LET EVERY ONE KNOW WHEN I HERE THEM TALKING ABOUT A HOME PLEASE DONT BUY A HORTON HOME . THEY SUCK.

DAVID NOBLES
DUBLIN GA.

FOLLOW UP
I JUST WROTE A BAD REVUE ON HORTON HOMES BUT I CALLED TO ASK A QUESTION AND I TALKED TO GEARLD IN THE SERVICE DEPT. HE NOT ONLY HELPED ME HE OFFERED ME SOME PARTS TO HELP REPAIR ONE OF MY PROBLEMS . HE IS THE FIRST PERSON TO SHOW ANY KIND OF INTREST IN ANY PROBLEMS THAT IH HAD IN THE PAST .

IF YOUR HAVING A PROBLEM CALL GEARLD AND HE WILL AT LEAST GIVE YOU THE CHANCE TO EXPLAIN YOUR PROBLEM AND HELP YOU IF HE CAN .

THANK YOU GEARLD FOR YOUR KINDNESS AND HELP . YOUR COMPANY NEEDS MOORE PEOPLE LIKE YOU TO HELP THE CUSTOMERS.

THANKS
DAVID NOBLES
DUBLIN GA.

I ordered my Horton Boss home about March 2008. We looked everywhere and I've got to tell you, the floor plans left alot to be desired. The kitchens were too small, the bathrooms were cramped and they had little or no storage space. We were just out killing time one afternoon and went to a modular dealer where we live. As soon as we walked in we both said " this is it" We love our new home. My problem is getting the salesman to come out to look at the propblems we have found so we can get the issues taken care of. I have shower doors that weren't put in properly, a leaking shower, molding that was nailed but the nail holes were never fixed. It's easy stuff to fix but since this hoe is covered for the first 5 years under a plan I feel like someone needs ot get off thier butts and make me a happier home owner. We made ours into a 2 bedroom home. The 3rd bedroom is a home office. We just took that closet and extended it into bedroom 2. I love my home but I do have issues I'd like resolved and soon.

I have been looking at homes for over a year and haven't found anything that compares to the Boss, all it needs is a den. Just wish we had a dealer in Va. Very close to Kingsport,Tn. I would like to put a home on my property there. The people in Gallaton have been very helpful. They say you could ship me one. But I know the right kind of set up and instulation would mean a lot. I hear you have some new models on the way. Do you think you will have a dealer in the East Tn area, There sure is a lot of business in Them There Hills.

i have a 2004 horton summit model, in the heat of the afternoon on the nw side of the house,the single pane glass in the double patio door and the storm door have exploded into a million peaces, this seems to happen between 1500-1800 any one esle having this problem, all other glass is double pane

I purchase a Two story Cape Cod Modular Horton Home. I disagree with this review. I looked at many modular homes and found that Horton offered a very solid home and it was the most home I could get for the price. Most Modular two story homes are priced 50,000- 70,000 higher then Horton. Yes they may not have as many bells and whistles but these homes have more solid features. I was not worried about having the glass see through cabinets or the fancy Hutches in my home.
I purchase my home with the upgraded Oak cabinets and they are solid wood and I can not see how they could ever peel, like Mrs Price stated. I know that in lower priced homes they had std cabinets and they were not a solid wood. Maybe that is what Mrs Price had. I would give Horton 10+ stars if I could along with the dealer P.C. Home Center.

Also what things I found wrong in my home was properly repaired my Horton service.

I purchase a home from St Clair Onconee in Warner Robins,GA. Was not going to except it because of the workmanship and other problems I saw, cabinet door dont close and shut properly.Shabby workmanship. But I was promised it would be fixed by Mike Carr and His female assistant. I had to repeatly call to get to come out for one day. Nothing was totally fixed only half ****. It will be 3 yrs old 25th November. The cabinet are pealing, the trim above the kitchen cabinet is coming apart.Alle the faucet (sinks and stools) have leaked since the first 6 months. The strips on the wall are breaking in to. Trim on the walls is coming off. The French Doors on the back have leaked since day one. They said it was because of no gutters. Why do the windows and other doors not leak then. DUD You would think it was 20 yrs okd. The carpet they had to replace is coming apart. Horton Home use to be the Top of The Line. Today Hortom Home Rates in my book at the bottom. Would I recommend one to a friend, family or person on the street. NO. I was lied to people you have hired to sell your Homes. 90% of the problems in this home goes back to the plant it was made. Workmanship there, they need to fire the person responsible for checking these homes before the leave the plant and passing them. I should have never believed the people and returned this home.A mistake I have to suffer from. But I promise you I will not recommend Horton Homes to anyone from the treatment I have received. Dont tell me I should have contacted you. They told me no not too they would take care of the problems. They took care of them ok, they swept them under the rug.Rating for Horton Homes. Minus (-) 10 Stars.

Thank You
Mary H Price