Guildcrest Homes

Built a Guildcrest home in August 2008 and since then there has been service issues that no one seems to want to fix. The company is all about getting you into your home and getting their money but when it comes to service after the fact. Two thumbs DOWN!!!!!

My home was delivered in May 2007. I like my home, however my issue is with the service after the home was delivered. I have many probelm areas (which I was told to expect) that need to be repaired. The company promises to fix these problems, however it has now been 18 months and I have been begging them to come since 9-07. They apparently are having difficulty finding a contractor to come. I have asked if I could find a contractor in my area and they ignore my request. They are blaming the contractors, when in fact it is the company who has put my home at the bottom of their priority list. I have called and E-Mailed my salesperson and her supervisor, and have called the service department and the CEO of the company numerous times with no repsonse. The sales supervisor came to my house to see the problem areas and promised that he would call me by the end of the week with an appointment. That will be one month tomorrow. He never called and never returned my 3 phone calls. He finally called me today and is blaming the contractor because the contractor didn't call me when he said that he himself would call.
Do I like my home? Yes. Would I recommend this company? Absolutely not! The stress is not worth it.
Doing business with this company is the worst mistake I ever made.
I will report the outcome of this mess when it is resolved.

Our home was built in 2002 and we couldn't be happier. We had a total house fire in February and the Guildcrest team had us in our new home in June. If we built again it will be Guildcrest and sales Agent, Jurgen Volrath. We have have recommended Guildcrest to two other families and they are equally satisfied. As with all new homes we had a few concerns but all were taken care of efficiently. We will be taking a future Guildcrest customer to Moorewood in the next couple of weeks.

I bought a house from these clowns 4 years ago.I had so many problems I do not know where to start.The salesman was vary pushy and rushed us though the whole sale(should have been first clue).The day the house came there were lots of unfinished areas .They had to replace flooring,toilets,doors in the kitchen and this house must have 200-300 nail pops.When I asked asked about the nail pops I was told that the would fix 50.this house is also only 4 years old and I will be replacing the roof as the shigles blow off in the wind. I would not recommend this company ever.

We have had many issues with this company. The drywall is our main complaint. We have just put pine V-joint on the ceilings, and the drywall is so crooked, that when the trim was put on, it just ruined the whole look of our ceiling. There were many things left undone also on the final list. We asked many times for the items to be completed, and finally we gave up trying. Overall, we are not happy with the quality at all, and would not recommend these homes.