Guildcrest Homes

I have serious reservations about Guildcrest homes. I too have had to have flooring and cupboard doors replaced as well as several other repairs. The whole experience dealing with Guildcrest has been an absolute nightmare. I have discovered more than one light fixture in my home which was not wired properly. They didn;t bother to use an electrical box, they just ran the wires through a hole and then screwed the fixture to the drywall! No anchors, no box, nothing. Now I live in a 3 year old home with a separating roof, and frozen water pipes. Every email, every telephone call that was made to Guildcrest homes has to date not been returned.
When I should be comfortable in my nearly new home, I find myself having building quality and workmanship issues that affect my day to day life. Tarion helped marginally, but short of the house completely collapsing the issues I have now are not covered after 2 years.
The whole experience has left a bad taste in my mouth and I would never recommend Guildcrest to anyone.

We received our home in April of 2008. There were serious drywall, electrical and flooring issues which the local contractor corrected. The Guildcrest draftman made an error between the basement plan and the house floor plan. A four inch difference in the porch area between the floors caused us some modification problems. However, it is over a year since the work has been done and the local contractor has never been paid for his repair work. There has never been a response to his invoices, never an explanation. The salesman who sold us the home has never set foot on the property since he received the check, never called to followup. I know that not far away a family bought a Quality Manufactured Home. They have nothing but good things to say about their home and sales followup. They will be getting the business in this area.

Built a Guildcrest home in August 2008 and since then there has been service issues that no one seems to want to fix. The company is all about getting you into your home and getting their money but when it comes to service after the fact. Two thumbs DOWN!!!!!

My home was delivered in May 2007. I like my home, however my issue is with the service after the home was delivered. I have many probelm areas (which I was told to expect) that need to be repaired. The company promises to fix these problems, however it has now been 18 months and I have been begging them to come since 9-07. They apparently are having difficulty finding a contractor to come. I have asked if I could find a contractor in my area and they ignore my request. They are blaming the contractors, when in fact it is the company who has put my home at the bottom of their priority list. I have called and E-Mailed my salesperson and her supervisor, and have called the service department and the CEO of the company numerous times with no repsonse. The sales supervisor came to my house to see the problem areas and promised that he would call me by the end of the week with an appointment. That will be one month tomorrow. He never called and never returned my 3 phone calls. He finally called me today and is blaming the contractor because the contractor didn't call me when he said that he himself would call.
Do I like my home? Yes. Would I recommend this company? Absolutely not! The stress is not worth it.
Doing business with this company is the worst mistake I ever made.
I will report the outcome of this mess when it is resolved.

Our home was built in 2002 and we couldn't be happier. We had a total house fire in February and the Guildcrest team had us in our new home in June. If we built again it will be Guildcrest and sales Agent, Jurgen Volrath. We have have recommended Guildcrest to two other families and they are equally satisfied. As with all new homes we had a few concerns but all were taken care of efficiently. We will be taking a future Guildcrest customer to Moorewood in the next couple of weeks.

I bought a house from these clowns 4 years ago.I had so many problems I do not know where to start.The salesman was vary pushy and rushed us though the whole sale(should have been first clue).The day the house came there were lots of unfinished areas .They had to replace flooring,toilets,doors in the kitchen and this house must have 200-300 nail pops.When I asked asked about the nail pops I was told that the would fix 50.this house is also only 4 years old and I will be replacing the roof as the shigles blow off in the wind. I would not recommend this company ever.

We have had many issues with this company. The drywall is our main complaint. We have just put pine V-joint on the ceilings, and the drywall is so crooked, that when the trim was put on, it just ruined the whole look of our ceiling. There were many things left undone also on the final list. We asked many times for the items to be completed, and finally we gave up trying. Overall, we are not happy with the quality at all, and would not recommend these homes.