Discovery Custom Homes

I had a Discovery Home built in 2005. I have since had a second modular home built by another company, so I believe I am pretty familiar with modular home construction.

While I would build another modular home, I sure wouldn't build a Discovery. I could give you all the details, but let's just sum it up in three important areas:

1) Although one of the benefits of modular construction is speedy build schedules, repeated delays by Discovery resulted in the house arriving 2 full months later than promised.

2) Calls to the plant to try to keep production on target were either not returned, or involved them blaming "corporate" for everything. No accountability, no sense of urgency, no desire to "do the right thing". I got the distinct impression that this was pretty typical of the way they do business.

3) The house was shipped with ceramic tile installed. Apparently, they did not install them correctly at the plant- the tile started "popping up" in every room after about 8 months. Calls to the plant resulted in nothing but a runaround, and a denial of warranty without every seeing the house and the problem! Again- no accountability, no desire to "do the right thing" and I am left with an expensive re-tile job that should be covered under warranty.

Oh, by the way- the house was supposed to be shipped without insulation under the floor, but arrived with insulation, the microwave stopped working before the construction was even finished, and the hinges for all doors were not appropriate for the region and immediately began rusting. Very shoddy.

Would I build another Discovery Custom home? No way, and I sure wouldn't recommend that you do, either.