Deer Valley Homes

My husband and I bought a deer valley home in june, 2006 and we have been very pleased. We had a few minor problems at first-- sheetrock cracks,closet doors, and closure of back door but we had a crew to fix the problems. we love our home.

Our home was delivered on October 31,2007. We sent a list of approximatley 75 items that needed repairs including cracked sheetrock, tiles falling off counters, floor tiles coming up, warped walls, missing fixtures, door stops, non-working microwave, cracked fireplace, etc)and they scheduled a team to come fix the problems. The first "team" to come in were here for about two weeks but of course those were not 8 hour days. This team made more of a mess than repairs (I think the local 5th graders could have made more progress with less mess)and stated some of the repairs we requested would need to be done by the factory. The second local "team" (one person) agreed the repairs needed repaired but didn't have the tools or supplies (saws, paint, etc) needed and had some very interesting ideas about why repairs couldn't be made including the crown molding couldn't be repaired because it is plastic (which we don't believe it is). We wanted all the repairs done before we moved in but decided on December 14 (6 weeks later)to go ahead. We spoke with "Elvis" at the factory and was assured they would still fix what needed fixed and they would protect our furniture and belongings. We faxed a sheet to the factory per their request on January 4, 2008 and were told they would be there the next week to begin. Today is February 4, 2008 and stll no repairs. They have scheduled our repairs four times. Some of the "major" repairs include: our vent system does not have air going to the master bath or bedroom closet and insulation keeps blowing out of the vent in the den, we have no underpinning and our pipes keep freezing, and the repair of the bottom board which the State of Arkansas inspected and said was wrong and could lead to "rodents" entering the house has not been done. Cosmetic repairs include paint drips and splatter on on the walls and floor tiles from the earlier repairs and joints in the crown molding look worse than before where they were repaired and only a few were even attempted. Other repairs needed: doors still hang crooked and the back door won't close or lock correctly. The local company did come out and fix the tie downs the state had inspected and found to be done incorrectly. Would I buy another Deer Valley home? I'd think about it long and hard. It seems to be structually sound but if you can't get repairs done and parts in you really don't have what you were promised. Two other family members brought different brand houses and they had all their repairs done to their satisfaction within two months of the purchase. To say I'm disappointed is an understatement.