Contempri Homes Industries, Inc.

A family member purchased a contempri home. They are not happy. The owner at the factory was screaming at the employees when we stopped in one day. Then they came back over and over again to fix things that were wrong, but never did finish the list. The employees act like they are afraid to do anything unless they are told to, or they will lose their jobs, or so they say. What a mess.

I just finished a new Contempri Homes deal via New Horizons Homes in Marion, IL. I visited the factory when our home was nearing completion. The tour was informative and all of my concerns were addressed. They can build nearly anything you can get on a blueprint. The crews performing the work from the Contempri Homes factory and subcontractors hired locally by New Horizons Homes performed work according to agreements were professional, and timely. They all went out of their way to make sure we were satisfied prior to calling the job finished. I appreciated the open lines of communication with New Horizons Homes and the factory. I was always treated with the utmost respect and professionalism. We have another home project to start in the next year and will definitely be repeat customers. My original deal was to be with Clayton Homes(mobile/manufactured) and at the last minute due to corporate policies they were unable to stand behind their sales persons word. New Horizons Homes(modular) saved the day with a much better constructed home at the same price with more square footage. Remember you cannot please all the people all the time but I definitely recommend visiting these businesses to form your own opinion.

My experience with the Contempri home is not a good one. My walls are crooked in my bathrooms. All the face plates for my switches are crooked. The smoothness of the walls are so bumpy and scratchy looking, it drives me crazy till this day. It looks like they painted with lots of saw dust in the air. Customer service is horrible. If they don't have another job near you when you need to get something corrected, they wont come out until they do. It took months to get lights replaced that didn't work when the home came. Their dealer in Southern Illinois is no better.After my home was set on it's basement, the dealer would take notes of my complaints. I then would have to call back weekly to see where we were with them. Crazy!!!