Commodore Homes of Virginia

Like the others from VA I'm very disappointed with the quality of work on my Commodore home from Danville, VA. It has never seemed like a new home but a "fixer upper". We had a 2 page list of items that needed to be fixed before we moved in and found many more afterward that could not be fixed because it was beyond the time limit for repairs. The laminate countertops had to be redone and after only a year and half are coming apart at some places. The sheetrock work is horrible with raised areas at the seams and rough spots which you don't see until you start painting. The molding is also very badly done. They will only repair the things that you specifically point out. Told them sheetrock and molding problem was throughout the house but only fixed the spots that were pointed out. There was and still is trash under the carpet. There was a roll of staples or tacks under one place that we pointed out to them and they removed. Seems the people who built the house didn't know what they were doing. It's obvious Commodore does not care about the quality of the houses they sell or about customer satisfaction. What should have been a happy experience moving into a new house was and still is one big disappointment. I do not recommend Commodore to anyone.

Home is very shoddily constructed out of inferior materials. Cabinets in kitchen are coming apart. Floor in dining room cracks and squeaks. Serious mold problem about a year ago when it was discovered that a showerhead fitting in master bathroom was leaking. Lazy Susan in kitchen is unusable since the lower shelf can only be used at ground level cannot be raised and held in place. Siding on exterior starting to come apart. Fireplace came equipped for gas not propane as we advised our builder. Window shades installed incorrectly right hand pull cords. Builder more or less told us we have to live with this. The whole experience has been nothing but disappointing. We took possession of this home in Dec 2008 in less than two years the appearance of the home has greatly deteriorated. I was never given a copy of the homeowners warranty by Ron Herring your contractor. He kept on making excuses like he left it in his car will make sure we get it but never did. The exterior faucets froze up in winter due to incorrect installation. They should have been installed slightly tilted to allow accumulated water to drain. Instead they were straight and froze in winter. It would have been pointless to contact our builder who cares no more about customer satisfaction than Commodore does.

It is imperative that you go to the dealer that you bought your home from for service. They are the people that should mandate service for your home from the manufacturer. IF Commodore denies service, your dealer should perform it or you bought your home from the wrong dealer. I have had no problems whatsoever from Commodore. They were there with any issue I ever had, but I didnt have many at all. However, the dealer arranged my service. Yours should too. Don't let them tell you otherwise. If they do, they are lying.

Like, Connie from Virginia, we too have had our share of problems with Commodore Homes. Our house is not even 1 year old, and the floors squeak, the drywall is cracked in several rooms, and the roof has waves in it, by the way Commodore gives you only 21 days to report any problem, with your home, that is what I was told by commodore. After that you are pretty much on your own. However, when family and friends stop by to visit, they see the cracks in the drywall and they hear the floor squeaking. I tell them that this is a Commodore Home from Danville, VA, not nanville like you state above, and I tell them they only care about the sale of their homes ,not about the service to the customers, their service department checked out a long time ago. We have not yet contacted a lawyer, to pursue this matter, it will only be a matter of time.