Clayton Homes

Bought a single wide Sept. 2007. Product is excellent! After sales service, caring about the customer, and fixing, replacing, and adjusting defects in workmanship is NON existant! Once they have your money(made the mistake of paying in cash in full)you are ignored by the sales force, the management team, and the service department. They do NOT care about future sales, satisified customers, nor referrals. Poor business tactic...

service, since we moved in july 25,07 we had 9 loads of laundry dumped on the ground. the mid sept. we had found out our laundry sink was not hooked up. mar 2, 08 we then noticed out guest bath toilet been dumping under the house, we went to sevierville claytons and told them we wanted a licensed plumber to fix it and check all plumbing. the new plumber fixed the toliet, then he found out our m/shower drain also never been hooked up. I not they hired a company out of n.carolina and they found not only moisture where we been losing heat and air, but mold 4 different kinds that explains our on going sinuses, and sour smell in our new home, we have a breech of contract and their been 3 weeks, not much has been done,as far as mold and insulation that has crap from toliet moisture, or has offered us a motel or anything but says they are coming monday mar.24,08. one said to me i want to see the mold. we you can't see it as of the day the mold inspector came. it can be in our furniture, clothes, bedding, pillows, carpet, walls,ect... also i called the state inspector he found our vents was not hooked up and insulation was not put on the connected parts of home. our airconditioner drain line was not drained out of the home, but into a septic pipe as well. hot water heater drain had no connection. under the front porch water was coming under the pressure treated wood when it was suppossed to have footers dugged and blocked. the plastic was not even covering the dirt. so still no protection against moisture. i don't want this house my grandson came down with a fever last night and couldn't breath. i feel this house is a health hazzard and the executive restoration mold company says it will be over $20,000 to try to get the mold out and it wouldn't be a guranteed that it would prevent it from coming back. i feel that its claytons fault and we want our money back. not another house.