Clayton Homes

mold problems in both bathrooms damaging adjoining rooms walls, master bath drain fell out and flooded floor every time a shower was taken. When we fixed the problem we discovered master bathtub is held up by PVC pipe and nothing supporting tub floor. Vents in bathroom ceilings leak. Carpet was supposed to be upgraded and has gone threadbare wherever high traffic is. No framing to support underpinning which we have had to put in in various places to keep the wind from constantly blowing it out. there is alot more problems with the construction of this place. Anyone know an attorney who would take on a lawsuit, they evidentally dont care about their customers who have paid 10 years into a loan for a piece of crap that has been falling apart from day one!

I gave the a 1 star because you can't go any lower. I am so disspleased with the service and my 184,000 home. my little 1997 double wide from Harry's is in better shape then this 2009 modular home. The sells mangager has lied and lied to many too many times. You name it and its wroung with my home. The windows and doors leak. Everyroom with tile or hardwood floor is warped due to the people buiding the home did not sand down the joints. So now my floor has bumps every 3 to 4 feet. The $750 for the landscaping was a waste. The manager and salesman put it in. "Crap" is what they left me. When the house was put in the people that put the home together used different colored singles which I complained about in June. However they was not replaced untill the middle of Oct. Now the shingles are coming off when the wind blowes.
DON'T BUY FROM THESE PEOPLE. It's will just cause you grief!

We purchased a Clayton modular home in 2002 and we are very dissatisfied. Today we found out that scrap shingles were used in the area of the exhaust vents and that we had a slow leek since we purchased the home. Now there is mold growing in the bathroom. After seven years the house creaks and moans like it is falling apart. The plumbing under the kitchen sink was not done properly, the carpeting is buckling and coming away from the walls, besides being of the cheapest quality. The water heater was not installed correctly. It blew up in October and the water leaked all over because the drain was not done right. The tape and float was done by an amateur and looks terrible. During the walk through, I got splinters in my hands because the underside of the kitchen counters was so rough it was dangerous to touch it. I could go on and on, but reading all the other complaints, it would be useless. Just don't buy a Clayton home.

Would have appreciated a "0" on the stars! I ordered my home in May 2009, paid in full June 6,2009! It was delivered to my land September 8th, a month and a half after promised, and it is December 14th and I am still not able to move in! It is not complete, factory in Henderson North Carolina should have never sent it out!! Shame on you Kevin Clayton and Keith Hollbrook of Clayton Homes, Maryville Tenn for not looking in to all these problems yourselves!!!!!

JUST TO LET YOU KNOW NOTHING STILL BEEN DONE TO SATIFIED THE PROBLEMS, THEY WONT FIX ANYTHING THE PROPER WAY. I WOULD NOT RECOMMEND THESE HOMES TO ANYONE

Everything about this house is as cheap as it gets! Just about all the paneling has fallen off. The french doors leak when it rains, even after the service guy came out and "fixed" it. NONE of the holes where the pipes come up into the house were sealed off, making this house extra mice friendly! After sealing off all the wholes and killing all the mice and disinfecting everything myself, the bathrooms started to reek of mice urine again and we ended up having to rip up our bathtubs AND sinks to find they were entering the house through a hole 3 times bigger than it needed to be for the water pipes! And the skirting was so cheap that the one or two times it hailed lightly in 3 years punctured right through it, then the wind blew off some of the skirting, allowing other animals to take up housing!! Also allowing the feild mice to get under our house, crawl in our walls and die, leaving us smelling decaying flesh! And now they are in our A/C ducts! All the knobs in the house are too cheap and dont work right either. The back door knob and the french door knob dont lock, we have to use only the dead bolt and the one on the back door is almost impossible to do. You have to pull the door REALLY tight to get it to lock. There is 1-1/2 inch gap (some have bigger) under all the doors in the house and some are unlevel and wont stay open, but because of the enormous gap, I cant use a door stop. The carpet is cheap. The shingles fly off our roof as if they weren't even attached. We practically live in a cardboard house. Just a shove busted open our front door. I can keep going, but I'm getting very angry so I'll end it right here. You all get my point.

I wiah that there was NO STAR!!!! I went through Clayton to purchase a home that was built by Southern Homes. The home itself has had its problems don't get me wrong I think they RUSHED it WAY too much to get the sale. But never the less CLAYTON is who I am to deal with and EVERYTHING about them SUCK!!! I purchased a new model in March 2008... moved in Memorial Day Weekend - May of 2008. But I couldn't live there because of no A/C. I finally lived there the 2nd weekend of June 2008. My first payment was Aug. 1st. There was my FREE 3 Months they were advertising I would get if I purchased from them... For the past year and almost a half now it has been TOTAL STRESS... Without giving alot of really detailed stuff in this box, lets just say that the Florida State of Motor Vehicles and Transportation got involved to try and get things they promised in the contract fixed and to finish the stuff that was to be fixed BEFORE I even moved in. I went from contacting Clayton Homes of Crestview Florida, to contacting Terry Starkey at the Corp. office and even the Office Manager at the dealership and GOT NO WHERE!!!! When things started to look alittle fishy to me ... I called the Okaloosa County Board of Coding and Building to have them inspect some brick work I had done around the house and quickly found out that Clayton Home didn't pull a permit to do the brick work I had paid for through the Silver Key package I got when I purchased the home. The brick steps have 4 different valilations and are not up to code. The brick skirting was built on the ground with NO FOOTERS or BRICK SPACING TIES.... HEY DID I MENTION I LIVE IN FLORIDA!!!! SAND, not soil here... can anyone at Clayton's say - SINK... Well the state found 5 valilations inside the home that had to deal with safety or contruction. A second state inspector found 9 valilations under the house... from all the electrical hanging and touching the ground to not having enough support beams under the house... the design calls for 4 pilers to be placed under the house for support. We have 2.... Oh, I did mention I lived in FLORIDA right.... Hurricane ally... thanks for giving me the correct support.... needless to say... word of mouth goes further than any AD's you may run. And if someone EVER ask's me about my home, I'll tell them... I'll tell them everything.... BUYER BEWARE!!!! Beware not only for these reasons, but also they have breeched our contract for the Silver Key package... I was to also get $750 worth of landscaping... I got $100!!!! I gave them $5000.00 down plus a $1000.00 voucher from Clayton homes... through out the whole contract, it only says $4500.00 was given... plus ALOT more "number" mess ups!!! Vanderbuit and Clayton are ONE.... that's why they are owned by the same company... they scrach each others back... But whose scratching mine??? My lawyer... that's who.... I really wish I could find a way to talk to this "Kevin Clayton"... Number of years in business don't mean crap when the service, fraud and mis-informed information, breeching contracts, trying to cut corners to save money and the customer gets it in the end... If thats how you run things... thats the ONLY reason you have been in business this long.... You have taken MANY to the cleaners and people like me and the other 1 stars are keeping you afloat.... THATS SAD.

THE BEST homebuying experience I have ever had. Courteous, caring sales people, knowledgeable contractors, easy financing. I actually bought my home from a Clayton Store...NOT just a dealer that sells Claytons. They handled everything from permits to hiring contractors. I didn't have to do anything! Customer Service has always been quick and efficicient. ANY problems I have had, have been resolved in a timely manner. I would definitely buy from Clayton again.

I own a Clayton single wide that is a 2000 model. For the past 6 years I have had nothing but trouble with it. Constant leaks, whether it be the windows, WALLS, roof, sinks, tubs.....and everything just falls apart. I will never, ever own another!!! I am having to go through many tests right now because of a possible fungal infection in my lungs. And there is no doubt that it is from all of the mold in the walls and floors from all of the leaks!

The Luv Homes in Jacksonville FL is one of the best! They offer landscaping, gutters, and stucco foundations among other things that make their homes beautiful after the sale!

I would like to thank everyone for writing their reviews it will definitely keep me away from Clayton homes. I first researched them with the better business buerro and found they answered their complaints but they sure had alot of them. Thanks again

Very very poor workmanship. I have drywall nails coming out all over my new trailer. Signed in Sept of 08 and took possession in Nov of 08 and have been on the phone constantly with the sales staff of Grayson. I have been told that I am being picky.

Excellent product, excellent customer service!

Best experience to date. A wonderfull company.All of my family has a Clayton home and we All love them. T hank you Clayton!!!

THERE WAS NO OPTION FOR 0 STARS. I FOUND 75 REPORTS OF BAD EXPERIENCES WITH THE ROOFS OF CLAYTON HOMES. I COULD GO ON ALL DAY ABOUT ALL OF THE ISSUES THAT I SHARE WITH 75 OTHER PEOPLE. THEY WILLNOT GET OVER ON ME. THERE WILL BE A CLASS ACTION LAW SUIT SINCE THEY DO NOT RETURN PHONE CALLS

Bought a single wide Sept. 2007. Product is excellent! After sales service, caring about the customer, and fixing, replacing, and adjusting defects in workmanship is NON existant! Once they have your money(made the mistake of paying in cash in full)you are ignored by the sales force, the management team, and the service department. They do NOT care about future sales, satisified customers, nor referrals. Poor business tactic...

service, since we moved in july 25,07 we had 9 loads of laundry dumped on the ground. the mid sept. we had found out our laundry sink was not hooked up. mar 2, 08 we then noticed out guest bath toilet been dumping under the house, we went to sevierville claytons and told them we wanted a licensed plumber to fix it and check all plumbing. the new plumber fixed the toliet, then he found out our m/shower drain also never been hooked up. I not they hired a company out of n.carolina and they found not only moisture where we been losing heat and air, but mold 4 different kinds that explains our on going sinuses, and sour smell in our new home, we have a breech of contract and their been 3 weeks, not much has been done,as far as mold and insulation that has crap from toliet moisture, or has offered us a motel or anything but says they are coming monday mar.24,08. one said to me i want to see the mold. we you can't see it as of the day the mold inspector came. it can be in our furniture, clothes, bedding, pillows, carpet, walls,ect... also i called the state inspector he found our vents was not hooked up and insulation was not put on the connected parts of home. our airconditioner drain line was not drained out of the home, but into a septic pipe as well. hot water heater drain had no connection. under the front porch water was coming under the pressure treated wood when it was suppossed to have footers dugged and blocked. the plastic was not even covering the dirt. so still no protection against moisture. i don't want this house my grandson came down with a fever last night and couldn't breath. i feel this house is a health hazzard and the executive restoration mold company says it will be over $20,000 to try to get the mold out and it wouldn't be a guranteed that it would prevent it from coming back. i feel that its claytons fault and we want our money back. not another house.