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Cavalier Homes

(Part of Clayton Manufactured Homes/CMH)

PO Box 300
Addison, AL 35540
Phone: 256-747-1575
email: jhaynes@cavhomesinc.com

Cavalier Homes Description:
(Part of Clayton Manufactured Homes/CMH)
"...Every Cavalier home passes a 12-point inspection before it ever leaves the factory, ensuring that it is weather tight, properly trimmed, and outfitted the way you want it. We check all mechanical and electrical systems, cabinets and doors, chimneys, vents, and flues..."

Providing these building styles:
  • Manufactured mobile homes


Providing modular homes and buildings in:
AL, GA, MS, NC, SC, TN, VA

Company Background

How Long in Business1984
Yearly Avg. Number of Homes (Est.)300-400
Professional Organizations/AffiliationsNone provided
Design Staff
(Architects & Draftsmen)
Draftsmen are available
Builder NetworkAbout 100
Location of FactoriesAddison, AL; Hamilton, AL; Nashville, NC
How to Buy a HomeThrough their network of builders

Construction Details

Building MaterialsWood construction, steel base
Energy EfficiencyNot energy efficiency rated
Construction Timeframe2-4 weeks
Customization FlexibilityNo significant customization allowed
Amount of FloorplansOver 50 predesigned floorplans.

Pricing

Avg. Cost per Square Foot$50-$70
Avg. Transportation CostsVaries by location
Avg. Placement CostsVaries by location
Site PreparationHandled by local builder

Options

Garage/Deck AvailabilityNot available
Possible to Addon to Existing HomeNot offered
GuaranteesOne-year structural warranty
Delivery RangeSoutheast US
Number of Factory Inspections12-point inspection
Number of Building Site InspectionsHandled by builder
Information PackageVery little information on website

Our Review

Editor's Rating
Editorial ReviewCavalier Homes mostly builds manufactured mobile homes. With seven factories they produce homes targeted towards the low to mid range market in the Southern states. It is part of a large home building corporation that includes Astro Homes, Bellcrest Homes, Brigadier Homes, Buccaneer Homes, Homestead Homes, Spirit Homes Riverchase Homes Mansion Homes and Town & Country Homes. We have concerns since they do tend to focus on the lower end of the market and produce many mobile homes. They are not the strongest modular producer in their region. Many of the floorplans we looked at appear to be glorified mobile homes that would not blend in very well in most communities. Our mystery shopper did not enjoy their website which is very simple to use since it has very little information.
Mystery Shopper Rating

Personal Reviews of Cavalier Homes

Jennie from Alabama
We bought our home in March 2007 from a local dealer and we are happy with our home, although we have had a few issues, but with all homes you will have some issues. It was set up properly and finished well, the men who did it were very professional, looks great. I hate to see such bad reviews and am sorry for you guys, but we are happy with our home and plan on being here for a while.

Patricia Miller from Saint Stephen, SC
Cavalier is a joke, they are selling Lemons to everyone and the problems people are haveing with them don't show up until the warrenties are out. If you can't see a leak, by the time you notice problems the warrenty is out. They know this and they are giving everyone the run around. Seems to me the warrenty should be for at least 5 years. The insulation that runs under my house is full of water, we did not notice this until the spare bathroom floor bubbled up so bad the door would not move away from the 4". We have lived in it for 3 + years and we are sure that the water has been gathering in the insulation under the house for as long. We tried to let the company fix the problem but all we get is that his man is baffled and can't figure out where all the water coming from. We got one story from him the first time he was out and another one after he talked to cavalier about fixing it. My husband does duct work for a living and says the duct work should be insulated to keep it from condensating. The duct work is not insulated so it's conensating and the water is gathering in the insulation. You can smell mold throughout the house now so that means that water has been there for a while. We have had the company that we bought the house from to say yes there is a leak in the duct work, which is where they say the condensation is coming from and cavalier say there is no leaks because their man went under the house with a lighter and it didn't blow it out. (What a joke that was, very professional don't you think!) DON'T BUY A CAVALIER!!!!!!!!!!!!!!!!

Patricia Millwe from Saint Stephen, South Carolina
Buyer Beware!!!!!!!!!!!!!!!!!!!!!!!!!
Cavalier is trying to screw everyone over!!!!!!!!!!!!!!!
We bought a brand new Cavalier double wide 3 years ago. Last year the floor in the spare bathroom bubbled up about 1 1/2 inches. We figured maybe it was a bad board because it was the only one that did it and at the time it didn't get any worse so we weren't going to make a big deal out of it. Then this year when it got so hot and the AC unit ran almost constantly it started bubbling up more, within a few days we could not shut the door. Then we thought maybe there was a leak under that floor so my husband went under the house to see what was going on, this was on Saturday July 3, 2010 . When he cut the belly board he got flooded by water and it turns out he couldn't find a leak but that it was condensation from the duct work and there was water on the ground from one end of the trailer to the other and that the belly board under the trailer was full of water. We knew then it was most likely caused by the condensation from the duct work. I had also been smelling a weird odor when I would open the cabinet under that bathroom sink. When he found all of the water in the belly board I knew that what I had been smelling was mold.

I called Sangaree Mobile Homes where we bought the trailor and they said, it would be a manufacturing default and that I would have to call Cavalier, so they gave me the number and I called Cavalier I spoke with a Mr. Ken Brinson and told him what was going on and he said he would send a repair man to inspect the trailer and see what was going on with it. It then took several phone calls to him before the man finally came out. By then I could smell the mold when I opened the cabinet under my kitchen sink.

When he got here on Monday July 12, 2010 he came in and took pictures of the floor in the bathroom and picked up the vent and looked inside, he then went outside and I thought he was going to go under the house and inspect under the floor of that bathroom but he never got any further than the door of the underpinning, he stuck his head in the door and took pictures from there, he was probly about 20 to 30 feet away from that piece of the floor that needed to be inspected. I asked him where all the water was coming from and he said it was just condensation on the outside of the belly board, I put my hand on the belly board and pushed it up, I said that it shouldn't be that heavy and that it was full of water, he said no it isn't that it was pulled tight and just felt that way. He told me that because it had been 3 years since we bought the trailor that my insurance would have to fix it and he left.

I called Cavalier the next day to see what they thought of this and the man that I had been talking to, Ken Brinson, was not available but James the man that answers the phones for Cavilier told me that he had heard Mr. Brinson had made a few phone calls on my behalf and that they were working on it. I told James that the man did not even go under the house to inspect the problem, he said he would let Mr. Brinson know this. I then waited for a reply from Cavalier, I called back a few days later (after they did not call me and let me know what was going on) and Mr. Brinson was still not available. I then called Sangaree back and told them that the guy did not go under the house to inspect and what the guy had told me. They called me a few days later and told me that they would send one of there repair men out to inspect the problem.

They came out while no one was home, my husband and I were both at work. This was on Friday July 16,2010. (Saturday my husband went back under the house and patched where he had cut the insulation/belly board because we were told by Mr. Allen at Sangaree that it would make the problem worse if the insulation was open.) I called on Monday July 19, 2010 and spoke With Mr. Allen and Mr. Les at Sangaree and Mr. Les told me that his man found a small leak in the duct work under that bathroom and that the duct work was condensating. He also told me that he had spoken to Cavalier and that they were going to send another repair man out but that he did not know when it would be.

I called Cavalier on Tuesday morning July 20,2010 to ask what they were going to do and again MR. Brinson was out of the office, I called Tuesday afternoon and by this time I'm getting the feeling that Mr. Brinson is avoiding my phone calls, this time he was on the phone, James asked each time did I want his voice mail I told him Tuesday afternoon that I did not want to talk to a voice mail that I wanted to talk to someone in person and that I would call again tomorrow morning and if he was still unavailable that I would have to call DHEC and or a lawyer because the longer they let this problem go on the worse the problem is getting and we cannot live in a house that is full of mold. I called the following morning and guess what, he is still not in, James asked if I would like his voice mail, again I told him no I did not want to talk to a voice mail and that it was funny that when this first started happening Mr. Brinson was taking my calls and now all of a sudden he's either not there or on the phone and that I would just call DHEC. I then went online (This is now july 21) and found the number for DHEC, I called but they were out of the office until Monday so I emailed them this letter (plus what I have added since then). They emailed me this back:

Mon, Jul 26, 2010 3:04 pm
Dear Ms. Miller,

Nancy Whittle asked that I respond to your email below. Unfortunately, DHEC does not regulate indoor air issues such as mold and mildew. However, because both our agency and the U. S. Environmental Protection Agency (EPA) receive so many request each year, the EPA has developed a website to provide additional information about mold and mildew. The website is www.epa.gov/iag. They also have a Indoor Air Quality Hotline that you can call at 1-800-438-4318. They can provide you with information about the mold and/or mildew; I am not sure they can address and/or advise you about your situation with Cavalier or Sangaree Mobile Homes. If you have any questions, please do not hesitate to contact either me or Ms. Whittle again.

Sincerely,
Karen Sprayberry

Now Cavilier is not only not answering my phone calls but now Sangaree is calling to let me know that Cavilier is sending a man to check the house. On sunday July 25 the man comes out and puts a hole about the size of a mans fist, in the belly of the insulation/belly board under the house right inside the door of the underpinning, water pours out on him, he tells us that the whole thing is full of water and that the whole floor in the house will most likely have to be replaced, and that he will call Cavilier on monday and talk to them about it. He tells us that if this is one of the houses that was built in a Goergia Plant they have been having a lot of problems with them. That they have had to replace the floors in a lot of those houses. I told him I wasn't sure where it was built but I would find out. He says the insulation under the house is suppose to be double layed with one section laying one way and the other section laying a different direction than the first and that there is only one layer under our house.

I wait until Tuesday and I call Les at Sangaree and talk to him to let him know what the man said and he confirms that they are haveing a lot of problems with the trailors and that yes this is one of them that they bought out of that Goergia Plant and that the plant had been shut down because of all the bad trailors that were coming out of that plant and that Cavilier is trying to say that Sangaree is the cause of a lot of the problems. I ask him if I should get a lawyer and he tells me I should wait to see what Cavilier is going to do about it. I told him I had already written DHEC. He also gives me another number to someone else at Cavilier and says maybe he can help me. I call him and tell him what is going on and he tells me that he will look into it and give me a call back later. He calls me that evening and tells me he is sending the man that came on sunday to check and see if he can find the problem.

The man comes on Thursday July 29, he spends about an hour under the house when he comes out he says that he cannot find any problems that the insulation is dry and that the only time he got wet was when the belly board touched his back, and then a few sentinces later he says that there is about 3000 gallons of water in the belly board of the house and that the vapor barrier may be the problem the water has no where to go. He suggest my husband go under there and pull about 40 feet out to see what it will do. He says that out of all the houses he's been under, all the ones with the plastic have been wet and the ones without have all been dry. So now he is contradictng himself and I know he is trying to pull one over on me, he come in the house a couple of times and checks the inside of some of the vents, out of four that he checked there was water inside one. He said he had never seen one with the water on the inside of the vent and that he was baffled. I asked him how he checked to see if there was a leak in the duct work and he said with his lighter, he would cut a small slit in the belly board and if it didn't blow out the flame then there wasn't a leak and that the flame only moved a little bit one time.(Well I must be stupid if I fall for that one.) (That doesn't sound very professional to me). I asked him why it was cool under the house then and he says that the air comes through the floor and that under his house is ice cold. Now I don't know to much about all this but I don't think I'm suppose to be ACing the yard because that's with all the vents on the under pinning wide open seems to me it should hot as heck under there. And then again if the belly board is put in correctly shouldn't it hold the cold in the house. He said he would get back with Cavilier and see what they say and that someone would get in touch with me.

Tim UnKauf from Bowersville, GA
Cavalier Home Problems by Tim UnKauf @ 404-630-2287

Problems are many so I am going to list. If anyone is in the process of suing please write me because I want to join your efforts. I have a 2 story modular engineered home. Here are just the items I can currently think of:

It was erected in one day but the rain came in before they finished the roof or 2nd floor sides so the house got flooded everywhere. They would not pull all the wet drywall or insulation so there must be mold and we are concerned.
Leaking roof worked on 3X before they decided to replace it completely which still leaked 2X after rework.
Plumbing leaks.
Under counter sewage vents were all missing so stink and fumes were invading our home for a few weeks till I figured it out. They sent me a few but not enough so I got more and thought they were all fixed. I could not uncover stink in my master bath so after 5 calls I discovered there was a vent for the Jacuzzi which they said was on the right side. Cut a hole in the drywall but it wasn't there :-(. It was unreachable with no access panel, I had to go under the house, remove insulation, cut a hole in flooring, get to pipe, and install vent.
There was no master stack vent because it was never installed. They came out and ran it to the ceiling.I later found out while trying to install my 2nd floor bathroom that the 4" pipe used for the vent and upper bathroom is only 2" so the bathroom cannot be completed.Mold is coming out on one exterior wall after being pressure cleaned 3 times. CAUTION: There are a lot of 15 amp outlets with 20 amp breakers and wiring in them that is not safe. I have replaced 2 so far after the breakers kept kicking off. Found burned plastic and melted wire inside the original outlet.
Still dealing with water leaks from windows; just had siding inspector come out and he found two windows with obvious leaks; suggest I get them all reworked.The sidewalls on the second floor were supposed to be 2x 6's and they used 2.4's. I also just discovered some of the OSB wasn't even nailed to the 2 x 4's so the wall is unsafe.The whole house is sitting on several wires which are squished between the frame and foundation. Both of my exterior faucets failed within two years and the new ones are doing fine. Extremely cheap quality. There is a master joint in the center of the house and it was worked on 8 X by their experts; still have falling down ceiling. The linoleum flooring is pealing up and some started abotu 4 months after purchase. I had the AC worked on 6 months after install and also had new ductwork and another register added due to poor circulation. You cannot access the master hot tub side panels to work or inspect the motor, etc. The master shower leaked after they worked on it 4 times so I got under the house and stopped the leak myself. The pipes from the house to the septic only had one strap holding it up over about a 40' span. I added a few more.
The hot water:
The temperature control went bad after 9 months and they would not return my call so I went direct to the manufacturer who sent me a new thermometer. The water heater tank has an over flow pan under it for emergencies. Well, we came home one day and heard noise. Turns out the safety valve went bad and the tank appeared to be doing it's job. I went under the house to shut the water off and found all my personal items flooded. The discharge pipe was never connected to drain and the insulation and thousands of dollars of items were distroyed. I have been trying to reach all the main contacts I knew and two 800 numbers have been disconnected and 3 cell phones no longer work. We were told how energy efficient this modular home was with 6 thick side walls, etc. You can feel drafts everywhere. They 2nd floor should have double hung windows and it doesn't so you can not remove to access. I am with anyone who wants to start another anti web site and or interested in suing. I am watching my house fall apart.

Larry from Lancaster,SC
We bought a 2004 model in 2005 and have had a few problems. When we first moved in we had to have a plumber come out and fix a leak under the guest bathroom, then the warranty work was done as requested by the contractor from the home office in GA. They fixed a ceiling and fireplace cracks and master bath shower cracks. About 4 years into the home the back bedroom breaker started triping, so we moved everything out of the room and discovered the shower was leaking into the wall. We got that fixed by a plumber and then discovered the leak burnt out the plug under the house which almost caught on fire. We love the house and the space it gives us for a 3br 2ba. Now after reading the reviews I am worried about my roof leaking. Just remember when you buy a mobile home or a house they all eventually have problems.

Robert Wyche from Angier NC
I am in my second home built by Cavalier in Nashvillt NC.It is the best mobile home on the market in my opinion,I orderded it with osb floors and osb sheathing on the outside at more cost but well worth the money.Many of these complaints here should be directed to the local dealers and their transporters and setup men. Cavalier makes as fine a factory built home as anyone including Palm Harbor.

cecil from Georgia
You can file a complaint with the "Hud" agency about and get some of your structural problems corrected. I filed a complaint with the Hud agency in Ga, They are under the jurisdiction of the Ins. Commissioner office. It will also create a paper tail for you if you decide to sue. I know that their paperwork says you have to file a grivence with the Co, but the second court of appeals has ruled that you can't file a grevience unless you are in a union, and you can't file against the co. because you don't work for them. Go to your Senator, Insurance Co. or Hud agency, especially on roof leaks or any structural damages. The Hud agency in Ga. was very helpful in helping me with my problems. They even got them to return a match set of wheels and axels and tongues. These three things go with the mobile home unless it is placed upon a pernament foundation where it can not be moved without destroying the foundation on the trailer or the one on the ground. Go to 24CFR3280.904. This is from the rules for manufacturing housing. This particular section is on axels and wheels, but just about every state has the same regulations, some better than others. Don't give up, that is what they want you to do.Right now. I'm having to fight with syntec Co. the maker of the carpet they put in my manufactured. It has the fibers pulling out in the high traffic areas and has been since it was two mo. old. These people won't even call you back, so I'll start writing letters and try to get something done. Next, I'll put out signs by the road.

Samantha Gist from Meridian, Ms
We bought our home in 2006 from a local dealer here in our hometown, and it was built by Cavalier Homes in Alabama, Every since we have moved in we have had nothing but problems. The air condition has never been right. In the master bedroom it is always to hot or too cold and there is no air flow coming out of the vents at all. And about after about 10-11 months of being in it we started to notice that the floor in the kitchen was buckling up all over the kitchen, we contacted Cavalier and they sent someone out to replace the floor and well they came out and replaced most of the kitchen flooring , "with what they say is thicker and better flooring then before, but guess what 6 months after replacing the kitchen flooring it started doing the same exact thing in the same exact spots and 4 yrs later they still do not know what the cause is they are wanting to come in and replace it again but without knowing the cause of the problem, Whats the point? We have been talking about a law suit but we arent sure where we stand with our legal rights. It just isnt right to have to pay out the a** for a what is suppose to a be home for me and my family, and the floors be falling through every other 6 months. My opinion if you buy a Cavalier built home after reading all the reviews, then well you get what you pay for and that is not much at all.

Laura Quinn from kingston springs, tn
I have a cavalier home in a neighborhood developed by a now out of business mobile home seller in Dickson, TN. We ordered it new in 1998, it was delivered and set up in October.
Every house in this neighborhood was sold by this company.
Everyone I know in this neighborhood where I have lived for 11 years has experienced the woes of cavaliers defective, shoddy workmanship. Most painfully in the leaky plumbing that rots the cheap particleboard floor in hidden places that you don't discover until there is a crater. And your insurance company will not cover slow leak damage, only huge leak damage.
We have had 5 'secret' plumbing leaks due to defective pipes and exterior water leaking in from outside due to bad workmanship in the placement of doors and windows. When we first got our house the 2 sides did not line up! We have 2 doors that are very small because of this manufacturing defect.

a plumbing fixture exploded, it was then that we discovered it was PLASTIC painted with Chrome!. A shower pipe rattled loosely and had to be secured. Another shower pipe leaked in the wall causing an enormous crater under the tub. Fortunately no one fell through before we found it. The roof trusses are 1" x 1". the walls which were supposed to be 2 x 4 are crappy 1 x 3 reject studs. We have replaces 3 walls, 4 sections of floor.

Kids this is what we call a drag away.

ps.when we moved in the 2 sides of the house were not connected and electric only worked on one side, the steps were not proper height.

Lynn from Middleburg, FL
I am sitting here wringing out my shamwows that are catching the rain leaking in as I write. Something must be done about this company! Our home was built in 2004 and the roof leaks like a sieve!

R A Felder from columbia sc
I was looking to buy a mobile home and I found a floor plan that I like very much. I was on web sites all day and I found your website. All the opinions on cavalier homes are BAD leaking roofs, cheat drains, wore walls, leaking pipes. Now I'm not sure about buying a cavalier home. Please help me make up my mind.

James Hutton from Sinton, Texas
Buyer beware!!! I just replaced a portion of the roof by the front door that had rotted away. Some idiot in the factory thought it would be ok to leave staples exposed to the elements on top of the shingles. I don't think it would take a high school graduate to figure out that if you put a staple thru a roof shingle you are creating a water leak. I can't believe that after only seven years my roof is bad. Every where I look there are staples sticking up out of the shingles. I don't even want to think about the cost of a new roof so soon after buying this place. When I contacted this company about the issue I was told "that's why you have homeowners insurance". Unbelievable. What kind of customer service is that? I will never ever give this company a good review, and I would hope that anyone out there would run away and find something better to spend money on.

Shawn Hildebrandt from Waynesville, GA
I have read all the other reviews and everyone has the same thing wrong as I do.

I bought my home in 2004 and have had nothing but PROBLEMS since I moved in. When the house was delivered there were so many cracks in the walls. The "repair man" (the people that were supposed to fix anything wrong with the house) came in put some spackle up on the uneven, cracking drywall the board tape over it and said it was good. I have had a crack in the drywall by the front corner of my window that has continued to get larger. The drywall above and around my front window is so cracked and ruined that I cannot even hang up a curtain because there is nothing to but the screws into. I just had the wall taken down today and have found that there is not much keeping the inside from the out. All there is in the wall is rolled insulation, a VERY small Styrofoam layer and then the siding.

After being in the house for two years the front wall was leaking. We had had some significant rain for a few days, woke up and found a puddle on top of the carpet. The drywall was wet up almost two feet. I called the factory and demanded that they fix it. They send out a rep, he ran some water over the front windows said he didn't see any leaks and that it was just a fluke thing. We calked all the windows and have dealt with it since.

The hole for the kitchen sink in the counter top was cut too big so the repair man fixed it with super glue and calk. So now my sink looks like it is always dirty and still has a bit of a wiggle to it.

My plumbing has been run so poorly that whenever I flush the toilet in the master bath you can hear it throughout the whole house. When my washer drains the water will bubble up in the tub in the master bath. All of the pipes always have standing water in them that sits just below the top of the drain. I constantly have to clean out my sinks and tubs because insects are laying eggs in it and they are hatching.

Our house had a master suite, notice how I said HAD. We had to close in the bonus area in the suit because there is no air vent in the space and the whole master suite was either WAY to hot or WAY to cold. We have since found out that there is NO insulation in the exterior wall on any of the end rooms.

We also cannot keep our master bath or closet warm at all. The vents will blow air through them but it is not hot. Doesn't matter what time of year it is cold air. Colder in the winter than the summer but always cold.

The outlet on the island in my kitchen was never hooked up so it does not work. We cannot use the vacuum in any room without all of the lights in the house going dim.

If anyone would ask me to recommend Cavalier Homes I would tell them to run the other way. I spent almost $70,000 on my house and have no way to get out of it. I would love nothing more than to let it be someone else problem. Every day I wake up I hope something else hasn't gone wrong. Their customer service is a JOKE. The will not repair anything and always say nothing is wrong.

I would love to open a class action suit with others that are in the same boat as I am. I know there are many others out there that are having the same problems that I am.

Becky from Shreveport, Louisiana
I purchased my Cavalier Mobile Home 4 years ago. I am now looking at having to replace the sub-flooring in my kitchen. And after reviewing Cavalier's warranty I learned that they only supply a one year warranty on their mobile homes. Perhaps this is due to the shoddy materials and workmanship!

Cecil Turner from Ga
We bought a Cavalier Monterey Model 09-A6600L manufactured home at the end of July 2009. We have tried and are still trying to get defects in our house fixed. For almost 3 wks we couldn't shut our back door,it was too far out of alignment. We had to prop stuff against it to keep the wind from blowing it open. The house calls for 2 baths. The guest bath is so small a standard shower door is too large to fit. The bath tub is only 19" wide and 49" long. I can put my fingers behind the molding around the bathtub. Molding is missing all over the house. The cabinet doors have screw holes all over them and slide about. The rails are split where the screws were put in crooked and will not shut all the way, our dish washer would not work. It took 3 weeks to get someone out, and he found out it wasn't even wired up. We had blue stuff to come out of the water in the bath tub and stain it when we turned on the water for the first time. We have linoleum floors and it is torn in one big place in the kitchen and several places in the utility room. They want to just patch it, with no compensation to us for the damage. Our walls are stained with something on it; on every sheet. You can very plainly see every joint of sheetrock because of the puckers and voids in the joints where the sheetrock is busted up or gone. The doorknob in the bathroom was completely missing. We got one in about 3 wks, but the wrong color. One bedroom light would not burn, one plug in will not work, my shingles has been turned up and puckered, since the house was put in place, allowing rain to blow in under them, and cavalier will not fix them. We had a nail drove in our carpet in front of our bedroom door and we asked one of the "special" workers about it, and he said it was where they used it to hold the carpet in place when they pulled it, putting it down, and forgot to pull that nail out, and he would pull it out, he did, and when he left, I walked over to the area, and it felt rought. I was barefooted, and rubbed my foot over it and a tuff of carpet came up. It left a hole in the carpet. That is what the nail was for, was to hold a tuff of carpet in the hole, but the nail was real shiny and very noticeable. I even have a used "I beam" under the right side of my house. I questioned the co. about it, and their reply was: "It dosn't hurt the integrity of the house." I bought this house new. They took my tongues and my axles. It plainly states that the price I paid for the house includes all the outside accessories, which I consider the axles and tongues as a accessity to a mobile home. I finally got the tongues back, or two tongues, one tongue had the jack cut out of it, so you can't use it to raise the house up or down and I doubt it would be safe to pull half of the house to move it. The co. will make no comment as to who got the axles or where they are. My air conditioner cannot get air to two bedrooms,utitly room, or bathroom.
Our kitchen cabinets are a mess, holes drilled where they shouldn't be, doors not screwed in tight and sliding back and forth. screws tighten too much, they sunk into the wood causing splintering. They're scratched up on the outside like they're used. Our microwave table won't turn, no paperwork on it, the model no: don't match, a part is missing out of it to make it turn. We are pretty sure it is used. None of the doors in my house; entrance or exit doors, inside doors, are adjusted right. This is just some of my problems. If anyone knows of any Gov. agency that will intervine please contact. I've had a belly ful of cavalier and their excuses. "Hud" agency is as useless as mammory glands on a bore hog. I say to any one "DO NOT BUY A CAVALIER MANUFACTURED MOBILE HOME" They are made from seconds and used products.
Cecil Turner
Georgia

Patrice McGraw from Vincent,AL
My home was build at Cavalier Homes of Alabama in Addison, AL. We have had our home for a little over 3 years we have a leaking roof, the outside walls are warped with a wave pattern, the floor boards are loose and we can not uses some of our outlets because when you plug any up the light flicker..We even went so far as to get an outside repair person to take a look at he problems and he informed us that these problems were the result of the way the home was built. I have contacted cavalier and requested that they send someone out to at least look at the house so that they can see what is going. The only thing I get from them is that the house only house a one year warranty and which means that they do not stand be-HIND THERE PRODUCTS. When a company WILL NOT STAND BEHIND there work then they can not be trusted. I am one of those people that from the beginning I tried to give them the benefit of the doubt because all I wanted was my house to be repaired.I GIVE THEM O- STARS BECAUSE THEY DO CARE ABOUT THEIR CUSTOMERS. All I can say is buyers beware of companies like this if they did it to me then it could happen to you..

Lynn from Middleburg, Fl
Our Cavalier home was purchased in 2004 and we have developed leaks in the roof. We're getting a roofing inspector out to see what needs to be done. A roof should last more than 5 years.

ethel higgins from guyton, ga
we bought our home feb 2009 and have not been satisified with this companys performance. we are still waiting for repairs to be done. this company will tell you anything for you to purchase thier homes. very bad "CUSTOMER SUPPORT, AND STANDING BY THEIR PRODUCT"

Donald Evans from Malone,Florida
We have been in our home almost 2 years and have had the wall sockets fixed,electric in wall re-wired,ceiling in bedroom do to leak caused by several nails holes that were not fixed.Trying to get an answer from cav.homes is a joke. They do not want to fix anything and are slow in calling back if at all. I have reported to the B.B.B and still waiting for response from them. We are thinking fo getting other cav homeowners who feel they have been takin and starting class action law suit.

Doug O. from Cleveland,al
I have owned my home since 2005 and was happy with it until the warranty ran out. I started noticing water running from up under the wall toward the front door not to long ago. My wife contacted them and it is no longer covered under any kind of warranty. So I am going to have to tear the walls out in two rooms to find the leak/s before my floor rots out. The water is coming from inside somewhere,and I'm going to find the problem and go from there on my actions with Cavalier Homes.

Curtis Nobles from Bowling Green Florida
We purchased the Cavalier home in 2007 and in 2009 found out the roof was leaking and had been leaking since new, but we didn't know until it soaked the board under the shingles and started leaking into the ceiling inside. Mold has set in and a local roof inspector showed me were the factory placed broken and cut triangle shingles in 7 layers straight in a row. The Shingles did not underlap the shingles on top and leaked thru. Then he showed me were they didn't us any tar paper under the singles. I contacted Randy in the GA plant and he tells me they it isn't there problem. The repairs have been estimated at $12-15 thousand to repair and remove mold. I wouldn't buy another home from Cavalier for my dog to live in.

James Copeland from Hayden, Al
Ilike my home, Power House I think. It has a popping in the roof as temp changes that concerns me. I may see if their service man will look at it.

Mary Ward from Quincy, Florida
I just moved into a 4 bedroom modular home on frame, and I am very disappointed with US Mobile Home Services. My landscaping is just terrible, parking pad is awful. Setup from the start to the ending was terrible. They destroy my property. I don't have my keys to my home yet. Cannot use back door cause don't have the keys. Look like hurricane Fay came through. I will never purchase a home from US Mobile Home again nor recommend them to no one. Bad services. I love the home but the painting is awful.

Christopher from Concord, Virginia
Owned a 2003 model Brigadier Home built by Cavalier, and I was extremely disappointed with the quality of construction. I made some warranty claims which were partially satisfied, but had constant water leaks from the cheap plumbing that was intstalled. The walls started to bow after about 2 years, and the bedroom wall started to separate after 2 1/2 years. And that was the good features of the home! There are far better modular providers out there, and remember that you get what you pay for! Don't waste your money on anything built by Cavalier.

Elaine Segers from Grand Ridge, Florida
We just moved into a beautiful ranch modular home by Cavalier built at the Addison plant. Everything is sheetrock with beautiful crown molding. This home appears to be built better than many of the site built homes we looked at prior to deciding on a modular. Everyone who handled our home from financing to move in was wonderful to deal with. Thank you US Homes, Marianna, Florida and Cavalier!!

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